Private Theater Room - Luxury 3 bedroom cabin

  • Location: Gatlinburg, TN
  • Bedrooms: 3
  • Bathrooms: 3.50
  • Pet Friendly: Pets Not Allowed
  • Internet: Internet Available
  • Wheel chair accessible: No

Relax on your private deck with private hot tub or take in a movie in your own home theater room with 10 foot theater screen, surround sound and HD projector.

Firefly lodge features 3 bedroom suites. There are 2 king suites each with an in room Jacuzzi tub, HD flat screen TV, Bluray player and private bath with shower. The 3rd bedroom is a kids room with queen over queen bunk beds and private bath.

Gather in the great room with 25 foot vaulted ceilings and leather sofa and love-seat. The game room feature Foosball and a pool table as well as HD TV to watch a game.

Escape to the 101 degree hot tub on the covered deck after a long day of hiking and enjoy views of the stars above.

The cabin includes a fully equipped kitchen to prepare cabin meals as well as a gas grill. Large custom cedar dining table and bar stools for plenty of seating.

Free WIFI, washer/dryer in unit and ironing board and iron are included for your convenience. Plenty of parking!

Just 8 minutes to a major grocery store, 5 minutes to the Arts and Crafts community and 15 minutes to the National Park and Dollywood.

Sleeping Configuration:

Main Level - Bedroom 1: King Bed - Sleeps 2 Great Room: Queen Sleeper - Sleeps 2 Upper Level - Bedroom 2: King Bed - Sleeps 2 Upper Level - Bunk Room: Queen Bunk - Sleeps 4

Amenity

    • jetted tub
    • king
    • queen
    • shower
    • sleep sofa /futon
    • toilet
    • tub

Attractions

    • autumn foliage
    • caves
    • churches
    • cinemas
    • festivals
    • forests
    • live theater
    • museums
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours

Entertainment

    • DVD Player
    • Pool Table
    • Satellite / Cable
    • Television
    • 4 DVD Players
    • Air Hockey Table
    • Cable TV
    • DVD Player
    • ESPN & ESPN2
    • Home Theater Room
    • Pool Table
    • Home Theater with 9' Screen
    • 5 TV's

General

    • Air Conditioning
    • Clothes Dryer
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine

Kitchen

    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher

Leisure activities

    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking

Sports and adventure activities

    • fishing
    • fly fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • whitewater rafting

Living

    • 4 Rockers
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Jacuzzi Tub
    • Linens
    • Washer & Dryer
    • 1 Queen Sleeper Sofa
    • 2 King Sized Beds
    • 1 Queen over Queen Bunk Bed
    • 1 Queen Sleeper Sofa
    • Picnic Table
    • Sofa
    • Gas Fireplace
    • 4 Bar Stools
    • 4 Benches (Seats 6)

Business

    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet

Outdoor

    • 4 Rocking Chairs
    • Deck
    • Gas Grill
    • Hot Tub
    • Picnic Table
    • Covered Deck
    • Covered Deck

Geographic

    • Close to Town

Convenience

    • Area FitnessCenter
    • Movie Theatres
    • Nearby Bowling Alley
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Indoor Pool
    • Nearby Medical Services
    • Outlet Shopping
    • Food & Grocery Delivery Avail.
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • Free Wireless Internet
    • Free Local and Long Distance
    • 20 Minutes to National Park
    • 25 Minutes To Outlet Malls
    • 20 Minutes to Pigeon Forge
    • 25 Minutes to Ober Gatlinburg
Dates Nightly Weekend Weekly Monthly
Seasonal
07/22/2018 - 07/26/2018
Min. Stay: 2 Nights
$392      
Peak
07/27/2018 - 07/28/2018
Min. Stay: 2 Nights
$549 $549    
Seasonal
07/29/2018 - 08/02/2018
Min. Stay: 2 Nights
$541      
Peak
08/03/2018 - 08/04/2018
Min. Stay: 2 Nights
$549 $549    
Seasonal
08/05/2018 - 08/09/2018
Min. Stay: 2 Nights
$541      
Peak
08/10/2018 - 08/11/2018
Min. Stay: 2 Nights
$549 $549    
Winter
08/12/2018 - 08/16/2018
Min. Stay: 2 Nights
$481      
Peak
08/17/2018 - 08/18/2018
Min. Stay: 2 Nights
$506 $506    
Winter
08/19/2018 - 08/23/2018
Min. Stay: 2 Nights
$444      
Peak
08/24/2018 - 08/25/2018
Min. Stay: 2 Nights
$506 $506    
Winter
08/26/2018 - 08/30/2018
Min. Stay: 2 Nights
$444      
Seasonal
09/01/2018 - 09/03/2018
Min. Stay: 2 Nights
$461      
Winter
09/04/2018 - 09/06/2018
Min. Stay: 2 Nights
$411      
Seasonal
09/07/2018 - 09/08/2018
Min. Stay: 2 Nights
$461 $461    
Winter
09/09/2018 - 09/13/2018
Min. Stay: 2 Nights
$411      
Seasonal
09/14/2018 - 09/15/2018
Min. Stay: 2 Nights
$461 $461    
Winter
09/16/2018 - 09/20/2018
Min. Stay: 2 Nights
$438      
Seasonal
09/21/2018 - 09/22/2018
Min. Stay: 2 Nights
$491 $491    
Winter
09/23/2018 - 09/27/2018
Min. Stay: 2 Nights
$438      
Seasonal
09/28/2018 - 09/29/2018
Min. Stay: 2 Nights
$491 $491    
Off Season
10/01/2018 - 10/04/2018
Min. Stay: 2 Nights
$508      
Peak
10/05/2018 - 10/06/2018
Min. Stay: 2 Nights
$649 $649    
Off Season
10/07/2018 - 10/11/2018
Min. Stay: 2 Nights
$548      
Peak
10/12/2018 - 10/13/2018
Min. Stay: 2 Nights
$607 $607    
Off Season
10/14/2018 - 10/18/2018
Min. Stay: 2 Nights
$548      
Peak
10/19/2018 - 10/20/2018
Min. Stay: 2 Nights
$607 $607    
Off Season
10/21/2018 - 10/25/2018
Min. Stay: 2 Nights
$548      
Peak
10/26/2018 - 10/27/2018
Min. Stay: 2 Nights
$607 $607    
Off Season
10/28/2018 - 10/31/2018
Min. Stay: 2 Nights
$548      
Peak
11/02/2018 - 11/03/2018
Min. Stay: 2 Nights
$467 $467    
Winter
11/04/2018 - 11/08/2018
Min. Stay: 2 Nights
$411      
Peak
11/09/2018 - 11/10/2018
Min. Stay: 2 Nights
$467 $467    
Winter
11/11/2018 - 11/15/2018
Min. Stay: 2 Nights
$411      
Peak
11/16/2018 - 11/17/2018
Min. Stay: 2 Nights
$467 $467    
Holiday
11/18/2018 - 11/24/2018
Min. Stay: 2 Nights
$660 $660 $3640  
Winter
11/25/2018 - 11/29/2018
Min. Stay: 2 Nights
$451      
Seasonal
11/30/2018 - 12/01/2018
Min. Stay: 2 Nights
$506 $506    
Winter
12/02/2018 - 12/06/2018
Min. Stay: 2 Nights
$451      
Seasonal
12/07/2018 - 12/08/2018
Min. Stay: 2 Nights
$506 $506    
Winter
12/09/2018 - 12/13/2018
Min. Stay: 2 Nights
$451      
Seasonal
12/14/2018 - 12/17/2018
Min. Stay: 2 Nights
$506 $506    
Holiday
12/18/2018 - 01/02/2019
Min. Stay: 2 Nights
$660 $660 $3640  
Off Season
01/04/2019 - 01/05/2019
Min. Stay: 2 Nights
$424 $424    
Winter
01/06/2019 - 01/10/2019
Min. Stay: 2 Nights
$411      
Off Season
01/11/2019 - 01/12/2019
Min. Stay: 2 Nights
$424 $424    
Winter
01/13/2019 - 01/17/2019
Min. Stay: 2 Nights
$411      
Peak
01/18/2019 - 01/20/2019
Min. Stay: 2 Nights
$467 $467    
Winter
01/21/2019 - 01/24/2019
Min. Stay: 2 Nights
$411      
Off Season
01/25/2019 - 01/26/2019
Min. Stay: 2 Nights
$424 $424    
Winter
01/27/2019 - 01/31/2019
Min. Stay: 2 Nights
$411      
Off Season
02/01/2019 - 02/02/2019
Min. Stay: 2 Nights
$424 $424    
Winter
02/03/2019 - 02/07/2019
Min. Stay: 2 Nights
$411      
Off Season
02/08/2019 - 02/09/2019
Min. Stay: 2 Nights
$424 $424    
Winter
02/10/2019 - 02/13/2019
Min. Stay: 2 Nights
$411      
Seasonal
02/14/2019 - 02/16/2019
Min. Stay: 2 Nights
$461 $461    
Winter
02/17/2019 - 02/21/2019
Min. Stay: 2 Nights
$411      
Off Season
02/22/2019 - 02/23/2019
Min. Stay: 2 Nights
$424 $424    
Winter
02/24/2019 - 02/28/2019
Min. Stay: 2 Nights
$411      
Seasonal
03/01/2019 - 04/30/2019
Min. Stay: 2 Nights
$518 $518 $2786 $13230
Winter
05/01/2019 - 05/02/2019
Min. Stay: 2 Nights
$411      
Seasonal
05/03/2019 - 05/04/2019
Min. Stay: 2 Nights
$461 $461    
Off Season
05/05/2019 - 05/09/2019
Min. Stay: 2 Nights
$424      
Peak
05/10/2019 - 05/11/2019
Min. Stay: 2 Nights
$467 $467    
Off Season
05/12/2019 - 05/16/2019
Min. Stay: 2 Nights
$451      
Seasonal
05/17/2019 - 05/18/2019
Min. Stay: 2 Nights
$491 $491    
Off Season
05/19/2019 - 05/23/2019
Min. Stay: 2 Nights
$451      
Peak
05/24/2019 - 05/27/2019
Min. Stay: 2 Nights
$498 $498    
Off Season
05/28/2019 - 05/30/2019
Min. Stay: 2 Nights
$451      
Peak
05/31/2019 - 06/30/2019
Min. Stay: 2 Nights
$540 $540 $2919 $13890
Peak
07/01/2019 - 07/02/2019
Min. Stay: 2 Nights
$540      
Holiday
07/03/2019 - 07/06/2019
Min. Stay: 2 Nights
$756 $756    
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  • Overall:
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    Yes

nice vacation

Cabin was as pictured. Loved the theater room. Would have loved to have had some sort of mountain view. This cabin lacked that. Only a view of trees off back deck and out front of cabin the view was the drive and other cabins

Marilyn S. on 07/02/2018

Thank you for your kind review, Marilyn. We are delighted that you enjoyed your recent stay at Firefly lodge. We do offer many cabins with spectacular mountain views. Your cabin offers a partial view of the mountains. It is surrounded by lush wooded area and it really quite beautiful. However, if you are looking for something higher up with a better view, I am sure one of our experienced Reservationist will be happy to assist you with finding the perfect cabin. We do hope you will make plans to visit again very soon!

Response from Elk Springs Resort Cabin Rentals on 07/03/2018
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firefly lodge

Exceptional experience, everything was above and beyond what was expected.

None Given on 05/15/2018

Thank you for your fantastic review, Michael! We are delighted to hear we exceeded your expectations. Firefly Lodge is definitely a great cabin to relax and enjoy a family getaway or group retreat. We hope you will choose to visit Elk Springs on your trip to The Great Smoky Mountains!

Response from Elk Springs Resort Cabin Rentals on 05/16/2018
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    Yes

loved it

Clean, spacious, looked like the pictures. The upstairs got very hot so we had to keep the windows open in January but then it felt fine. I would recommend supplying a couple movies for the movie theater room.

None Given on 01/22/2018

Thank you for your wonderful review, Savannah. We are pleased that you enjoyed your recent cabin stay. We have certainly experienced some odd weather the last few weeks. Temperatures ranging from 9 degrees to 60 degrees, so I can imagine the HVAC units are confused. We are glad to hear though that this did not cause a hindrance during your visit. We appreciate your recommendation regarding the theater room and I will forward this to the proper department. We hope you will make plans to visit us again during your next trip to The Great Smoky Mountains.

Response from Elk Springs Resort Cabin Rentals on 01/22/2018
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nice cabin

We really enjoyed our stay in Gatlinburg. The cabin was very nice and loved the location. This was my second time staying with Elk Spring Lodge. I will rent through them again and again.

None Given on 11/08/2017

Thank you for your wonderful review and your loyalty to Elk Springs, Christie. We are pleased that you enjoyed your cabin stay! We look forward to serving you again very soon. hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 11/08/2017
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awesome

Definitely would stay again

Richard K. on 11/12/2017

Thank you for your recent visit to Elk Springs. We are pleased that you enjoyed your cabin stay! We hope you will visit again very soon. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!

Response from Elk Springs Resort Cabin Rentals on 11/12/2017
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    Yes

great friends and family stay!

The cabin was as pictured, great location to near by attractions. The cabin was perfect for 2 families, 4 adults and 4 kids. The living space was very open and plenty of seating. The kitchen had everything we needed for the long weekend and washer and dryer.

Daniel S. on 04/04/2018

Thank you for sharing your wonderful experience with us, Daniel. We are pleased that you and your family had such a great stay at Firefly Lodge! You certainly chose a great cabin to relax and create lasting memories together. We hope you will join us again during your next trip to The Great Smoky Mountains. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!

Response from Elk Springs Resort Cabin Rentals on 04/04/2018
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wxceptional!!!

Exceptional!!!Will definitely be back soon.

Desiray B. on 11/16/2016

Thank you for choosing Elk Springs Resort and thank you for your wonderful review! We look forward to you coming again and again!

Response from Elk Springs Resort Cabin Rentals on 11/17/2016
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    No

not as good as our previous stay

As soon as we walked in the fire alarms went off, while some were just hanging off of the wall. We were missing pots and pans to cook with. Some utensils were dirty but placed in drawers. I found hair from a previous guest I'm assuming in the blankets on the couch.Definitely bit the Elk springs service we received before.

None Given on 06/20/2017

Thank you for notifying us when you discovered these issues, Jericha. We welcome the opportunity to address any items that were overlooked during the preparation of the cabin. You are correct, this is not our standard. We value the quality of your stay and can assure you, each of these items have been addressed. We can understand that you did not want these items taken care of during your stay. We are happy to report, a technician was sent out upon your departure and secured the smoke detectors. A member of our Quality Assurance team was sent to the cabin as well to restock the kitchen. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 06/20/2017
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new years 2017

The property was as described. Every time we needed something, they resolved it.

Pedro H. on 01/04/2017

Thank you for your kind review, Pedro! We were honored to have you as our guest. We provide 24/7 guest assistance and welcome the opportunity to assist you if needed during your stay. We care about the quality of your stay! We hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 01/05/2017
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family getaway

My mom and nephews came down from New York, my husband and our son decided to take a trip to the mountains as a family. We found this cabin and the pictures really sold us. When we got there the place was spacious, clean and just beautiful. The experience with the family was amazing, the kids used the outdoor hot tub, my husband and I enjoyed the heart shaped Jacuzzi. The customer service was wonderful, they gave me the telephone number of places where I was able to have balloons and heart shaped pedals in the master bedroom. My husband was surprised to say the least and loved the whole experience. Sometimes you look at the pictures and you get to the place, its very different and disappointing. This place was awesome! Thank you Elk Springs Lodge, it was luxurious and immaculate. God bless you.

Diana C. on 03/14/2017

Thank you for taking the time to share your wonderful experience with us, Diana! We are delighted to hear we exceeded your expectations. We care about our guests and want each stay to be memorable. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.

Response from Elk Springs Resort Cabin Rentals on 03/14/2017
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firefly lodge

It was beautiful! We had a great time! The only thing I would suggest would be to double check your distances on directions to the cabin. They weren't quite accurate.

Tommy C. on 04/25/2017

Thank you very much for your feedback! There are several routes you can take to reach our resort and we sincerely apologize if the distances were not accurate. The emailed driving directions that were sent to you, were personally driven by our staff for accuracy, so I'm not quite sure if you were using GPS or following what we sent you. We will certainly check it out though to ensure future guests are not mislead. We appreciate your business and thank you again for the great 5 star review!

Response from Elk Springs Resort Cabin Rentals on 06/10/2017
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great smoky mountains vacation

My family enjoyed our stay at this vacation rental very much. Thank you!

Xiao Li Y. on 04/18/2017

We certainly appreciate your business and thank you for your kind review. Hurry on back for a future stay. The mountains are calling you!

Response from Elk Springs Resort Cabin Rentals on 05/21/2017
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5 star

Nice Relaxing stay, very clean and fun for the kids

Scherrie R. on 07/12/2017

Thank you for your wonderful 5 star review, Scherrie. As always, we enjoy hearing about happy family experiences with our cabin rental company. We hope you will join us again during your next visit to The Great Smoky Mountains! Please keep in mind, as a returning guest you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 07/13/2017
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    No

not as expected, disappointed.

The cabin is beautiful on the outside but not what i expected on the inside. There are papers posted everywhere constantly telling you that you will be charged damage fees. Major problems and acratches on the floors. The internet did not work almost the whole three days. Reception did not answer the phone the whole first day we were there. Dirty bathrooms when we arrived with mold. No detergents provided as they claim they do provide. It is not very comfortable when everywhere you look you are reminded you will be charged damage fees for anything. It was not a pleasant experience.

Donna A. on 07/21/2017

Thank you for sharing your experience with us, Donna. We are sorry to hear you were disappointed with these aspects of your stay. It is not our intent to make you feel uncomfortable, we apologize if this was the case. As in your own home, there are activities that can cause expensive damage unintentionally. Many of our guests may not be familiar with certain amenities and are not aware that their actions can cause damage. The signs are put up so that our guests are aware of the rules of operation as they may not be familiar with that particular device. We do see where our technician was sent out after you reported the internet was not working. We are not sure what the issue may have been, as it was fully operational when he arrived. We are sorry to hear you had a hard time reaching our office. We do see that your calls were missed due to heavy call volume, however, the representative did attempt to call you 7 times prior to being able to reach you. Through this time period, we do see where you and the representative were communicating via text message. We are sorry you were experiencing poor cell phone reception, as you stated in the text messages. We can understand this can be frustrating. We can assure you, any calls that are missed are returned within 20 minutes, as you saw yourself when you discovered the issue of the smoke detector beeping. The mold that you are referring to was reported to us as a dirty shower curtain. This is an easy fix, if given the chance. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area in light of these issues.

Response from Elk Springs Resort Cabin Rentals on 07/21/2017
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    No

firefly cabin

Overall nice cabin. Kitchen has very odd layout and is small but all appliances work well. Found a few bugs in the upstairs bath, but it is the mountains! Good location. Close to both Gatlinburg and Pigeon Forge.

None Given on 12/25/2015

Thank you for your kind words, Marie. We do hope you will visit Elk Springs Resort in the near future. Don't forget to take advantage of your 10% repeat guest discount at the time of your next visit!

Response from Elk Springs Resort Cabin Rentals on 06/21/2017
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very nice!

We loved it! We have 4 kids and they were occupied and not at all bored. The cabin was beautiful and very clean! We would definitely come back!

None Given on 07/27/2015
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great for large families!

We enjoyed it very much! Especially the theater room!

Shannon J. on 08/19/2015

Thank you Shannon! Our theater rooms are a big hit with everyone. We are glad everyone enjoyed Firefly Lodge.

Response from Elk Springs Resort Cabin Rentals on 08/20/2015
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    Yes

family winter vacation

Awesome, Awesome, Awesome

Travis S. on 01/19/2016

Thank you for the 5 star review, Travis. We are pleased that you and your family had an awesome time here at Elk Springs Resort! We hope you will make it an annual tradition and return again and again to make more Smoky Mountain memories!

Response from Elk Springs Resort Cabin Rentals on 01/20/2016
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great vacation

The Firefly Lodge was very nice and exactly what we wanted. The location was perfect, offering seclusion in the mountains, but also being very close to town to enjoy all the fun stuff Gatlinburg and Pigeon Forge have to offer. We experienced a few problems during our stay (gas starter on grill and fireplace didn't work and air conditioning went out), but the maintenance folks were at our house within 15 minutes of reporting the problems (even when calling at 8:30pm) and fixed what they could. The air conditioning needed a new part, so that didn't get fixed until the next day. Thankfully, the weather was decent so we didn't get too hot.

Ginny Z. on 10/11/2015

We sincerely apologize for the maintenance issues you experienced while you were our guest and thank you for your patience while we resolved each one for you. Obviously, these issues weren't anticipated, but our maintenance staff was quick to spring into action so you would have these problems resolved as quickly as possible. Customer satisfaction is very important to us and your feedback helps us to improve our services and overall guest experience. We appreciate your business and hope you will return to the Smoky Mountains and stay with us again soon.

Response from Elk Springs Resort Cabin Rentals on 10/14/2015
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great stay

Fun for family, but accustics are not good. It is a log cabin. You can hear everybody but it was still great.

None Given on 12/22/2015

Thank you for allowing us to be a part of your family vacation, Cecilly. We do hope you will consider staying with Elk Springs Resort during your next trip to The Great Smoky Mountains. Please keep in mind, you will receive 10% off all future stays.

Response from Elk Springs Resort Cabin Rentals on 06/13/2017
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great company retreat

If you have kids, sleep in the upstairs room. The floors don't have insulation in them so you hear everything downstairs that's going on upstairs.

Cody W. on 11/22/2015

I am very sorry about the lack of a sound barrier inside the cabin. Most cabins in this area are built this way. Please bear in mind, these were meant to be vacation homes and not to be lived in, so this is why they were designed this way. We do hope you will consider booking with Elk Springs Resort in the future. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.

Response from Elk Springs Resort Cabin Rentals on 06/14/2017
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love at first sight !

My stay at Elk Springs was nothing short of amazing ! We really enjoyed our stay, and the cabin was beautiful !

Yolanda W. on 03/01/2016

Thank you Yolanda for the wonderful review! We hope that you come stay with us again in the near future!

Response from Elk Springs Resort Cabin Rentals on 02/08/2017
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firefly lodge

Great cabin. Pictures need updated. The chairs in the theater room are now couches. Would have prefered the chairs. Overall a great stay. Thank you.

Jennifer D. on 03/14/2016

Thank you for sharing your experience with us. Your feedback is important to us. We are happy to hear you enjoyed your stay. We hope you will consider staying with Elk Springs Resort for return visits to the beautiful Smoky Mountains.

Response from Elk Springs Resort Cabin Rentals on 03/14/2016
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fun in the smoky's

House was exactly as presented. Very clean and well maintained. We enjoyed the hot tub, movie room and pool table -- I would recommend getting rid of the air hockey and replace with ping pong or something less noisy since it's right in the main area. Also note that there isn't anyone that lives here so kitchen supplies are very sparse. Not a negative - just good to know when traveling. Overall - lovely.

Danielle S. on 08/01/2016

Thank you for sharing your wonderful experience with us, Danielle. We are happy to hear you enjoyed your stay. Thank you for your suggestion. Your feedback has been forwarded to the appropriate department. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 03/01/2017
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firefly end of june

Really enjoyed the smokey mountains and being near Gatlinburg.

Nice place to stay, time to upgrade a couple of the TVs and maybe put in a Keurig. WIsh we could have turned off outside lights. Grill is rusted and needs replacement. AC was on working when we checked in and it took until 11pm to get it going, but mgmt. company very professional and service guys nice.

William M. on 08/01/2016

Thank you for sharing your experience with us, William. We are happy you enjoyed your visit, however, disheartened to hear you experienced these issues. Thank you for bringing these items to our attention. We will share your suggestions with the appropriate department to see if these items can be upgraded for our future guests. We are happy to report a new grill has been installed since your departure. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon!

Response from Elk Springs Resort Cabin Rentals on 01/22/2017
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firefly vacation

Lovely house, quiet community. Only major complaints, only provided 5 drinking glasses and 8 towels for a place that sleeps 10. Also 2 or 3 lightbulbs were out.

None Given on 08/07/2016

Thank you for your kind review! We are happy to hear you enjoyed your stay. We are sorry to hear the cabin was not fully stocked for your visit. Thank you for bringing these items to our attention. We have relayed your feedback to our housekeeping supervisor and apologize for any inconvenience experienced. Please do not hesitate to contact us should you find you are missing any items at the cabin. We provide 24/7 guest assistance, as well as on-site housekeeping and maintenance during your stay to ensure that any need that arises can be handled with a sense of urgency you will come to expect while you are our guest. Please don't suffer, call us. We love assisting our guests! We hope you will come back and stay with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.

Response from Elk Springs Resort Cabin Rentals on 08/07/2016
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great place

I am a pro at rentals in Gatlinburg. Been doing this for 30 years. Firefly was great very private well furnished and plenty of room. Will
use Elk rentals in the future. Plus access to Food City is a plus.

Robert E. on 08/28/2016

Your feedback is music to our ears, thank you! We are delighted to hear we exceeded your expectations, Robert. We would consider it an honor for you to come back and visit with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 08/28/2016
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we loved our cabin!

We loved the cabin! It was beautiful, clean, a nice kitchen and the resort was nice and well kept. We wold definitely recommend this resort/cabin. The reservation process through check out was a seamless, no issues at all!

None Given on 06/14/2016

We are happy to hear you had such a wonderful time, Tiffany! We hope you will consider making Elk Springs Resort a part of a new tradition when visiting our beautiful Great Smoky Mountains. Your next adventure awaits!

Response from Elk Springs Resort Cabin Rentals on 06/27/2016
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friends reunion

I rented firefly cabin and it was amazing stay. it has spa, theatre which adds the fun and don't let you leave the cabin. The only thing which I didn't like is sofa *** bed as it wasn't comfortable.

Nitesh S. on 09/07/2016

We are excited to hear your friends reunion was a success, Nitesh! Thank you for bringing the sleeper sofa to our attention, we value your feedback. We sincerely apologize for any inconvenience experienced and hope you will make plans to come back and stay with us again.

Response from Elk Springs Resort Cabin Rentals on 09/15/2016
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amazing

amazing experience and place to go

Eduardo C. on 09/13/2016

Thank you for your 5-Star review, Eduardo! We are excited to hear you had a wonderful stay. We hope you will come back and visit with us often!

Response from Elk Springs Resort Cabin Rentals on 09/13/2016
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great cabin

We just enjoyed a wonderful vacation at Firefly Lodge. The cabin was perfect for us. Well furnished, very clean and super comfortable. The theater room was a nice touch and our 8 year old daughter loved the bunked double beds. We'll be back!

Burt T. on 08/12/2012
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the levert & starrs wonderful getaway

When you think of Heaven- think of Elk Springs resort Cabins. Our recent stay was just "AWESOME" we all had the most wonderful time. Our Grandchildren didn't want to leave and neither did we. From the moment you enter the property until the time you will leave will be just breath taking. Heaven here on earth is one of the only ways for us to describe ESR. Whoever designed these rentals didn't leave a stone unturned. They covered any and everything a family could want except "Groceries" and I'm sure if they knew your eating habits they would have tried to arrange it for you. We are now planning our trip back next year. Again we thank the Elk Springs Resort staff for a five (5) star week. Keep up the great work and God bless you all!

Happy still in Birmingham,
The Levert & Starr Family

Anthony L. on 09/06/2012
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awesome

really enjoyed it!

Nancy S. on 11/14/2012
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beautiful and clean cabin

Our cabin was beautiful and was very clean when we arrived. We used all appliances during our stay and everything was in perfect working order. We loved the theater room and the hot tub.

None Given on 03/30/2013
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firefly lodge, pros and cons

This is a lovely cabin. Pros: Secluded but on large cul-de-sac; theatre, hot tub, beds nice, and inside was excellent. Cons: they provide only 1 night of linens so you must re-use unless you use washer/dryer, need extra hooks in bathroom, the 1st floor bedroom hears everything from the bunkbed room directly over them. We heard that bedroom floor creak with each step and heard them talk but didn't know what they were saying. It was annoying. A bed was not made up properly and a shower didn't work! You always have to leave a phone message, no one answers the phone which is also annoying.

None Given on 09/16/2013
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great place but with a few disappointments

We really enjoyed our stay in this spacious cabin. Plenty of room and the staff is awesome in addressing problems promptly. One of the smoke detectors kept chirping due to the battery and they came out right away to replace it. Service is definately top notch. There were a few disappoimtments, however. My biggest one was the theater seating. I purposely chose firefly because of the authentic theater seating with cupholders that reclined for the ultimate theater experience. However, there were no seats but uncomfortable couches that didnt even recline. Huge disappointment since i used the theater room as a huge factor in determining our stay. Also the jetted tub upstairs shot out black sediment from the jets which was a bummer for my teenage daughter who was looking forward to that little luxury. The heart one on the main floor worked fine though. One lat thing i wish i could have changed was the view. I was expecting a mountain view and it was just trees. I did like how it was pretty secluded in a cul de sac, however. Overall, we loved it and the kids said it was the best place we ever stayed. I would definitely use elksprings again but i woyld confirm the theater seats next time and try to get a better view. Hidden hideaway and majestic views seemed high enough up to get a better view and it was facing the mountains. I would try those next. GREAT SERVICE THOUGH AND THATS WHAT MAKES OR BREAKS A VACATION IN MY OPINION.

Stacy C. on 09/23/2013
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wonderful place!

We had a wonderful family vacation at the Firefly Lodge! Master toilet overflowed from day one. Called to have repaired. Guys who came said it had problems in the past. Made them aware of it at checkout again. Hopefully, they will repair permanently. Still had three other toilets in the place, so we just didn't use that one. All other plumbing worked fine.

All that aside, the place was very clean. Had a raccoon on the deck to visit one day. Family had a wonderful time. Absolutely stunning views and setting. Beautiful place! You will enjoy it!

James M. on 06/09/2013
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firefly lodge review

We loved our cabin and had a wonderful vacation. Looking forward to visiting again in the future!

Stefanie S. on 08/12/2013
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recent stay

The directions given to us by the company were not a good idea to go 60 miles out of the way to avoid potential traffic. Moreover, there were finger nails under the bed from the people before us. Gross! The cabin was not secure with door locks flimsy. My wife cut her foot on an exposed metal piece by a bedroom door. Will not stay here again, and drastically over priced! Real let down for the price. Sorry I booked this!

None Given on 07/02/2013
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girls get away

We enjoyed our stay very much. I've stayed in several homes in the area. The only thing I didn't like was that we were not up high with a good view. The kitchen could have been a little bigger with more supplies and more hooks for towels in the bedroom with the bunks.

Nancy B. on 11/10/2013
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great family reunion time at elk springs (firefly lodge)

Our three-day stay could not have been more enjoyable. Our family rented 4 cabins all within in waling distance of each other and spent a lot of quality time together. The cabins were clean and everything was conveniently located. We even saw two bears when we were there.

June J. on 06/24/2014
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family memories

My kids loved the atmosphere and the woke look. Their favorite was the air hockey table.

None Given on 11/25/2013
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loved our stay!

We loved the location near Gatlinburg's Craft District. The cabin was great. Very roomy and private-felt as if we were alone in the woods. The linens need an upgrade, it was difficult to control the heat, and floor did not seem to have been mopped are the reasons for not giving a perfect rating. Check in/out was great! Very convenient and quiet. Great if you don't like to be in all the crowds. Would stay again for sure! Don't use GPS to find especially at night!

None Given on 01/05/2014
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great family get away!

Had a great time! Definitely wished we could have had one more day. We loved the cabin but thought it would be a little bigger than it was but it was still very clean and cozy. I would recommend to the owners that you put a rug pad under your living room rug to keep it from moving. There were several times that we slipped and almost fell. We were a little disappointed in the theatre room. The pictures online showed reclining theatre chairs and when we arrived we saw that there were two couches :(. We chose this cabin based mainly on the theatre. Maybe update your pictures for other guests to see. Overall we still had a great time!!! Thanks!!!

None Given on 01/13/2014
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weekend getaway

Great!

Frieda C. on 05/22/2014
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amazing!!

We had an amazing time for the weekend we were there. We brought along 2 children who were very excited for the theatre room (the reason we rented that cabin). But ours did not work and we couldn't get a hold of the main people because we didn't have service. The last night we went into town and called and they fixed it that night in a very timely manner but that only left us with one night with the theatre and we didn't even end up watching it because they kids fell asleep. But that wasn't their fault just our luck! Our place was very close to town and was absolutely beautiful! I will keep coming back to elk springs, they made sure our stay was enjoyable!

None Given on 02/25/2014
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spring break in the mountains

The sign at the entrance gives you a fair warning, "you may never want to true! We took the kids (4 month, 7, & 10 year old) on spring break and Elk Springs (Firefly lodge) was the perfect place to hang our hats! It gives you the mountain feel with only a few minute drive into the heart of Gatlinburg! We met family and friends and new friends at the resort and we can't wait to come back!

We have already reccomended Elk springs to numerous friends and colleagues the first week back.

Very relaxing and honestly the cabin is entertainment enough for the kids which results in adult time, priceless!

Can't wait to come back!

Matt & Laura

Laura I. on 04/14/2014
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it was great

we had a very good time. every thing was nice the cabin was one of the best cabin i have ever stayed in.

Bonita W. on 04/12/2014
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wonderful!!

This was the best vacation by far. I didn't know what to expect. I read many reviews mostly good about the resort. I few things concerned my reading that some of the amenities were broken or lack of up keep with the property. This was far from the truth. Everything was clean, working properly and exceeded more than what I expected. Its something you have to experience for yourself and please don't let a few bad reviews prevent you from having a great experience. we would love to get back there!!!

Danielle P. on 06/22/2014
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stess reliever

Great place to relax!

Chase W. on 07/08/2014
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firefly lodge 6-night stay dec 2014/jan 2015

Wonderful! Lodge was great, especially the beauty of the all wood interior. Well equipped for easy living. Pool table, air hockey, hot tub, and Jan 1st football kept everyone entertained. Theater room seating as shown online had been replaced with couch seating. Phone receptionist's directions to unit were very poor. Heating upstairs versus downstairs not balanced. TV in living area very small.

None Given on 01/19/2015
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firefly

Great place to stay near the Smokies and Gatlinburg. Slept 7 comfortably, all amenities were as described. A little lower down the mountain so not as good a view as some of the higher up cabins. Hot tub/jacuzzi tubs were great and necessary after long hikes.

None Given on 08/26/2014
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great accomodations

Relaxing

None Given on 10/07/2014
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recent stay @ firefly lodge

Last week was our 2nd time in Elk Springs and it was another great experience for our family. Excellent getaway in a relaxing atmosphere.

None Given on 10/15/2014
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fantastic!

Fantastic experience all around. The customer service is excellent from the initial reservations through the final checkout. The property is exactly as pictured and described online, except the theater room now has couches instead of chairs. These cabins are stunning, clean, well maintained and have so many amenities. The location is perfect as it is secluded, but only minutes from activities and restaurants. We plan to recommend the resort to friends and certainly plan on returning ourselves!

Karen A. on 10/01/2014
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was magical experience

Since the moment we walked in we were amazed with the beauty of the cabin. Eveerything was amaazing. The only thingg is that My two year old forgot her christmas gift and we havent heard from anyone in regards to the gift. That saddens me. Other than that everything was amazing.

Yolanda P. on 01/06/2015
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dark minimalist cabin on poorly kept gravel road

We chose this property for the accessibility shown in the website picture and the first floor master with step in shower. My mom is on a walker and can not do steps. When we arrived the cabin had gravel right up to the one large step into the cabin unlike the picture with nicely paved parking area and no step. A rolling walker on gravel was awful. I now believe the web pic was computer generated and misleading. The cabin was OK but had a very small, very dark kitchen. The eating area was also small but better lit. Family area and gas fireplace were nice but once again dark. This cabin could use some extra lamps to improve the lighting. Bedrooms and bathrooms were nice. A couple extra bedside tables with lamps could greatly help finish this cabin. Movie room was nice. Elks Springs ins in a great location but we will choose a cabin on the paved road next time since the gravel road had large ruts and just felt unfinished. Nice cabin if you don't plan to cook. We enjoyed our stay overall though accessibility was difficult.

Wendy L. on 10/10/2014
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firefly lodge

This is our 3rd stay in this resort and it is always a great experience!! This was a really nice cabin with plenty of room for our large family. Clean and well stocked...only thing I would ask for is more towels available!

Jennifer W. on 10/25/2014
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excellent smoky mountain vacation

Our stay in the Smoky Mountains via the Firefly Lodge in the Elk Springs Resort was wonderful. Being centrally located (within 5-15 minutes) to the all activities in the National Park, Gatlinburg and Pigeon Forge allowed our party of 6 to maximize our vacation with things to do. The resort cabin itself was upscale, spacious, clean and a very welcome place to return to after a long day.

Matt T. on 06/30/2015

Thank you for your wonderful review, Matt. We are delighted that you and your group enjoyed the Firefly Lodge cabin. We do hope that you will join us again in the near future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 06/22/2017
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firefly lodge - great place to stay

This was a great cabin. It was actually in a really good location....only 15 minutes from Gatlinburg and 20 minutes from Pigeon Forge. We thoroughly enjoyed our stay.

None Given on 04/30/2015
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all things come to an end!

The vacation started out great. The Fire Fly Lodge was wonderful. We had lots of room. The theater room was beautiful and roomy. The sound system was great. Our vacation ended horribly with a swarm of termites. When I called the management to inform them they treated me like I was crazy and as if I was lying.

Donmeka M. on 04/08/2015
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lovely. tight kitchen.

The cabin was lovely and our son, who is autistic, absolutely loved the theater room. It was clean and nicely decorated. It would be a perfect cabin...for those who do not plan to cook. The kitchen, though well equipped, is so small and crowded it made cooking a challenge. The refrigerator is almost impossible to get into. If you're a restaurant kind of family, this place is great! Unfortunately our family has many dietary restrictions and eating out was not an option. It is workable, but it is a tight squeeze! But we still had a wonderful time!

Cindy K. on 06/21/2015
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family reunion

It was a great resort for our Family Reunion. Brandi did a super job of getting our cabins close together as we booked seven cabins and had 45 people attend. The location was perfect and everyone had a good time. Our cabin was nice except for a few minor issues. The cabin was rather noisey due to little insulation. It was a problem for us as we had a toddler and the sounds from adults talking downstairs traveled up to the bedrooms. We enjoyed the week at Elks Springs Resort visiting with family and making memories.

None Given on 07/06/2010
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the little things do matter most!

I booked here for the week of Christmas and I must say the most memorable thing about our stay was the scenery created by mother nature! It snowed and was BEAUTIFUL, however there were somethings I felt like should have been taken care of due to how much money people are charged to book a stay during the holidays. Firstly when we got their we discovered that a pool stick was broken in half but had been put together to look as though it was fine. Secondly when we got ready to play The Michael Jackson Experience on Wii and when we pulled back the rug let's just say it gave a whole new meaning to swept under the rug. Dirt was everywhere! The cookware that they provided stuck and my mother had a hard time using the pots and pans. The jacuzzi tub in my spouse's and I room had a broken faucet! It worked but had to be adjusted! There was also a plank in my sisters room that was coming a part in the ceiling. For the money we paid I feel that the cabin should have been PERFECT! Call me crazy, but I expect to get what I pay for. Theater room was AMAZING and the view and scenery were also AMAZING and I loved the fireplace and other kitchen equipment!!! My biggest problem was the rudeness of a lady that returned phone calls. We got stuck several times on the ice and it took us about three hours to get out. We had to be pulled by a truck. She would answer the phone with complete disconnect. She was very rushing to get off the phone. I want to be made to feel like my stay there is just as important as anyone else's!!! In spite of the issues encountered we will be booking again in hopes these issues are corrected.

None Given on 12/29/2010

Hi Myra, thanks for your comments. We received record snow in the area and the guests staying in your cabin were afraid to leave. They ended up staying an extra night and checked out 1 hour before your scheduled arrival at 3pm. We contacted you and suggested that arrive at 3pm for your check in and not earlier as the cabin would not be ready AND that there was an ice condition on one of the roads near the property. After talking to the city they indicated that it would be remedied in the afternoon and thus we recommended that you do not arrive early. We received a call from you at noon that you were near the cabin but were stuck on the ice on the same road where we issued the warnings. I do apologize if we were brief on our conversations with you, but we were trying to accomodate many guests who had travel questions and it required us to be brief. After indicating that you wanted to get into the cabin we rushed to get it ready for you based on your early arrival. In retrospect, we should have requested that you wait so we could address the cabin correctly as opposed to try and accomodate you so quickly.

It is important to note that after your check in you did call our office and we dispatched our cleaning crew within 10 minutes of your call to completely clean the entire cabin, do dishes, and change all linens that were just changed. I think your expectations are absolutely reasonable, but given our standard check in time and your early arrival we did try and accomodate you at the sacrifice of quality. We'll be better prepared if this should occur again.

Response from Elk Springs Resort Cabin Rentals on 12/30/2010
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honeymoon stay

I was very satisfied with my stay and cannot wait to visit again. I would like to request that my cabin be closer to the entrance.

Barry M. on 06/28/2010
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awesome!

My entire family had a great time. If we didn't have to go out, we had plenty to keep the adults and children entertained. Everything was just perfect and the scenery from the cabin was so beautiful. We definitely enjoyed every moment of our stay.

Virginia S. on 03/22/2011
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elks springs - firefly lodge gets 2 thumbs up!

We loved the modern kitchen ammenities! We were also blown away by the Home Theatre Room! Very convenient to Gatlinburg.

Cindy B. on 11/04/2010
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mixed feelings regarding elks springs resort

The FireFly Lodge was beautifully appointed with all the amenities we could ask for. The kids loved every minute of being there. I however must say was dissapointed somewhat with some of the details that had been overlooked by maintenance/housekeeping.

None Given on 08/10/2010
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great fanily vacation

We were very satisfied with this rental. It was very clean and close enough to everything we wanted to do and see. It would have been a bonus to have had a more expansive view of something other than the nearby woods, but we did have plenty of privacy. The home theater room was awesome! We watched movies there almost every night. We do wish there were a few more towels and definitely needed extra tp - especially with 8 of us there!

Charles S. on 09/08/2010

We always have extra towels in the cabinets or you can call housekeeping and we'd be happy to bring you more!

Response from Elk Springs Resort Cabin Rentals on 09/19/2010
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firefly was nice

We had a great time. A few little annoying problems in the beginning but management corrected them and after that we had a blast

Lakeisha L. on 06/25/2010
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very nice atmosphere!

Cabin was very nice, plenty of room for our family, private setting-we could relax on the deck without seeing anyone in another cabin, convenient to Gatlinburg and National Park, cabin amenities were great; theater, grill, hot tub, wi-fi, etc. We did have quite a few centipedes on the main floor, it wasn't a huge deal-but you did have to watch where you stepped, but hey it's a cabin in the mountains...

None Given on 08/03/2010
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We really loved our stay at this resort. The property was in wonderful condition and decorated very nice.

None Given on 11/30/2010
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Would be beneficial to have more room for trash in the larger cabins.

Kristy W. on 10/25/2010
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awesome stay at firefly

The cabin was beautiful. Well decorated and very clean. Had some minor issues getting the grill to fire biggie though. Great place to vacation and my family and I will be returning. I would recommend this place anyone and already have. Thanks for making my 10 year anniversary one to remember!

John H. on 10/05/2010
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The cabin's heater would not come on. We were able to fix it ourselves, after waiting for someone to come. Someone had already begun working on it, but left tools. There was not enough hot water for 7 people. Otherwise, we were very happy with our stay.

None Given on 11/09/2010
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great cabin, horrible theater

As expected, when we arrived at the cabins again this year, they were in excellent condition and were very clean. They are a great place to come and relax. This year, however, we decided to go for the Home Theater cabin. We were excited to spend the week with our Playstation 3 (that we brought) watching Blu Ray DVDs and playing games. We also brought all of our Wii games to use on the rented Wii system the resort offers. However, Once we arrived, there were signs in the home theater room that prohibit the use of gaming systems in the home theater. Also, the receiver would not accept any video inputs (nor would we have been allowed to connect to them if it did, per the sign on the wall), so watching ANY of the BluRay movies that we brought was out of the question. If this would have been specified before our arrival, then it would have been one thing. However, broadcasting that there is a home theater room and that gaming consoles are rentable upon request, to me, implies that the theater room will be usable for this. I think it is unreasonable to expect that guests assume that they will play their games on a small LCD screen when they have rented a cabin with a 9' theater screen. You could not even watch TV in the theater room. It was strictly for DVD viewing. If it weren't for this, I would give the experience 5 stars across the board. However, since I feel that the cabin is misrepresented, I have to knock it down a few levels.

Austin M. on 01/10/2011

Hi Austin, thank you for the comments. We prohibit the connecting of devices directly to the projector. We've had the projectors tampered with and damaged, so it is not allowed.

There are a full selection of A/V connections on the pre-amp DVD system that you can connect to and this is allowed. So you can feel free to connect to this. Sorry for the confusion, but we simply cannot allow direct connections to the projectors in order to ensure the projectors are in good working order for each guest that rents the cabins.

Response from Elk Springs Resort Cabin Rentals on 01/10/2011
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family reunion

Loved the chalet and will definitely be back again. The house was wonderful, well furnished and loved the theater room.

Carl R. on 03/09/2011
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nice place, but,

I would recommend more stone on the road that goes to the cabin, road was very soft and muddy

None Given on 01/25/2011

Hi Charlie, you are right! The road was terrible. We did end up re-graveling and re-grading the road. Sorry for the incovneinence. In 3 years this is the first time it's gotten as rough as it did. The grading we did should last another 3 years so you should be OK for your future visit!

Response from Elk Springs Resort Cabin Rentals on 01/26/2011
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excellent, comfortable major issues

Bed linens had hair on them and the cabins weren't 'hotel clean' but had no a major issues.

Robert B. on 02/09/2011
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great home, but lots of maintenance headaches

Overall our experience was very good, with great features and a peaceful location. However, several amenities had not been properly maintained, such as DVD players, the theatre room furniture, the hot tub and the grill. Maintenance fixed some items, but not others. Also, our cabin was down a gravel road that was apparently scheduled for a major overhaul during our stay, which created a lot of dust and noise. This would be a 5-star review if they could get a handle on the maintenance and repair items.

Shane M. on 04/25/2011

Hi Shane, we're sorry about the maintenance issues that you had. We get excellent reviews on how well maintained the cabins are and how well we respond. It turns out that we did need order some replacement items on the hot tub and we were not able to get them during your stay. As part of our ongoing maintenance we did replace the grill during your stay as it was scheduled to be replaced. Again, we apologize for the issues and we're glad we were able to address them during your stay.

Response from Elk Springs Resort Cabin Rentals on 04/26/2011
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beautiful cabin!

Our family enjoyed the cabin very much! The hot tub, the jacuzzis, the games and big screen... what fun!! It was decorated beautifully as well. The washer and dryer were much appreciated, too, with our large family. We were disappointed, though, with the cleanliness of the cabin. The floors, sticky and muddy, obviously weren't mopped from last guests,making us more on alert to the dirty windows. The hot tub's jets kept coming out for us, too. But with just a little more attention to detail, we could have given five stars all the questions. Thanks!

None Given on 04/16/2011

We apologize for the inconvenience, it did rain heavily and we did have our maintenance people in there before your arrival due to an HVAC issue we resolved. They did not clean up the floors after their visit and we do apologize. We do have on site maintenance and housekeeping so if there is ever an issue we can respond very quickly to repair items such as hot tub jets or to reclean floors.

Response from Elk Springs Resort Cabin Rentals on 04/17/2011
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awesome vacation

The Firefly Lodge is a beautiful cabin. We made use of the game tables as well as the theater room. Close to many activities. We ziplined, rode the rapids, went site seeing, ate and shopped. Staff was very helpful. You can hear others on the upper floor but not bothersome. Just wish my cell phone provider could have picked up a signal. Wireless worked great. Overall a fun trip to the mountains.

None Given on 08/10/2011
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firefly lodge

Pros: Bedrooms are spacious and comfortable, home theatre is awesome, kitchen utensils, dish and glassware are more than adequate, Food City grocery store is close, four burner grill on back porch, maintenance staff quickly responds to needs, most cabins seem to be spaced well for privacy


Cons: Bring your own hangars if you plan to use the closet, squirrel or chipmunk inside walls of Bedroom above kitchen most nights at 2:30 AM, no place for children to play outside of cabin, kitchen space is cramped if more than one person is trying to use appliances the same time.

This was the first time I have ever rented a cabin. I liked this property and location.

Christopher P. on 07/08/2011
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inside cabin was dusty looked like it was not being swept, hair balls left in corners of bathroom, pool table sticks and rack was damaged, outside back flood lights did not work, hot tub was dirty after one day of being there called to have it cleaned, guy took out filter sprayed cleaner on it put back in, the filter clearly needed changed it was old after that hot tub had odd odor to it. Other than those things we had a great stay, probably next time would stay in a different cabin with different cleaning people that are responsible for it.

None Given on 07/18/2011

Hi Dorene, we're sorry that there were some cleaning issues. I'm glad you called and we were able to resolve these for you. Certainly when there is an issue you should call as you did so we can help you. We normally get very good reviews on this cabin and for cleanliness at all of our cabins, so thanks again for letting us know and letting us respond so quickly during your stay.

Response from Elk Springs Resort Cabin Rentals on 07/20/2011
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our stay at firefly lodge was very satisfying and relaxing. we were very impressed with the condition and cleanliness of the cab

anyone interested in vacationing in the area.

None Given on 07/11/2011
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great time/ location

Trip to Gatlinburg was wonderful. Cabin location was perfect - not too far out of town, but away from the business dist.Quiet!Would stay again in a heart beat!

None Given on 08/22/2011
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cozy clean and comfortable

We had a great stay. Everything we needed was there plus so many additions to really make the stay nice, the worse part was that we could only stay two days.

None Given on 07/22/2011
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a weekend to remember

It was easily one of the best weekends ever. It was great fun staying at the lodge, it was absolutely clean and in great shape. The theater screen was the icing on the cake. The hot tub and the grill all worked perfectly. Great experience at a great lodge.

Mayank C. on 08/23/2011
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awesome cabin

Very nice clean luxery cabin I will always cabin eith elk springs

Keomie P. on 09/21/2011
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wonderful stay! would definetly return!

From the moment you walked into Firefly Lodge you felt like you were home! The cabin was immaculate. Everything from the kitchen to the bathrooms were spotless. It is stocked with all the essentials you need, especially in the kitchen. It's location is very convenient to Downtown Gatlinburg as well as Pigeon Forge and all the other local attractions. We were a group of 10 ( 6 adults and 4 kids all under 4 years old) and we could not have been happier with our stay.

On another note, the Elk Springs staff was always very helpful and informative. We would definetly recommend Elk Springs Resort Cabins.

Erik G. on 11/14/2011
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fall escape

Floor had not been mopped in the kitchen or den areas, otherwise stay was pleasant.

None Given on 10/02/2011
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wonderful cabin stay

First visit to Gatlinburg and I LOVED my stay. Beautiful cabin located in the artsy community. About 10 minutes from downtown. Cabin was just as presented in website images. Furniture was current and in great condition. The home theatre was fantastic for kids but there were lots of tears in the chairs. Overall a wonderful experience and plan to visit again next year.

Only complaint was the HVAC was really out of balance. The downstairs was cold and the bedrooms upset were very hot (folks sleeping upstairs were up all night sweating). We opened windows the second night and solved that issue.

Thanks for a great vacation home!

Teressa W. on 01/03/2012
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a alittle disappionted

I was surprised for the price the size and condition of the cabin. When we first got there we went to cook a pizza and the pans were dirty. The playroom ended up being in the livingroom area so you coulldnt watch t.v and play airhockey at the same time. It was very distractng. Also we noticed that water would come down the wall in the bathroom downstairs when someone upstairs took a shower. The condition of the media room was such that the outside of the seats were peeling off. I dissappointed.

Amanda B. on 04/02/2012

Hi Amanda, should you have any issues please call us as we have maintenance and housekeeping on site. I do know that we were able to remedy the maintenance issues, specifically the water leak very quickly for you as well as the housekeeping issues.

Response from Elk Springs Resort Cabin Rentals on 04/06/2012
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great trip to fall wonderland!

Everything was great! :)

Just never have enough time. Every cabin I have rented from Elk Springs Resort, I have been very pleased. I am a hard person to satisfy with accomidations and I have not had any complaints!

Always Clean, Hassle Free, Beautiful Cabins.

Jessica R. on 10/14/2011
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firefly lodge family trip 12/2012

Overall the property was great! The layout of the cabin was terrific for our size group. The pool greeting you when you walk in was a big hit with my son and nephews!

The theatre was the second greatest hit...however, I was a little taken back by the condition of a few of the chairs. Before I rented this property again I would ensure that this is taken care of....since the rest of the cabin is so well taken care of!

Enjoyed stay!

Cherry L. on 12/28/2011
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our 2011 stay in the smokies

The property was very nice and clean. The only reason I didn't give it 5 stars is because our fireplace didn't work and our washing machine had issues spinning out. The people were very nice, though. We had a very nice time ! :)

None Given on 01/26/2012
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cabins

everything was really nice, but I stay one entire night waiting for somebody in maintenance because one of the Jacuzzi was not working and I call the office and they tall me that they were going to send somebody. That never happened. But everything else was good

Marcos C. on 06/27/2012