Enjoy 2 Private Gazebos, pool table, jacuzzi tub and 2 bathrooms in this sign

  • Location: Gatlinburg, TN
  • Bedrooms: 1
  • Bathrooms: 2.00
  • Pet Friendly: Pets Not Allowed
  • Internet: Internet Available
  • Wheel chair accessible: No

Relax in this one bedroom cabin featuring 2 full baths and additional loft sleeping area. FREE wireless internet, 80 channels of digital cable including ESPN and ESPN2, pool table, hot tub, fireplace and 2 Gazebos. A classic heritage log home plan, Fontana features an 25 foot ceiling in the open living room looking up into the loft area with TV and pool table. Cozy up on the couch in this luxury yet rustic cabin and enjoy a warm fire in front of the stacked stone gas fireplace. You can watch your favorite DVD on the TV above the fireplace as you enjoy the intricate wood work throughout this real stacked log cabin. After a long day of hiking you can relax in the jacuzzi tub in the loft or in the 101 degree hot tub on the deck with 2 gazebos.

Bedroom and Sleeping Arrangements: Master Suite: King Bed - Sleeps 2 Loft: Queen Sleeper - Sleeps 2 Great Room: Queen Sleeper - Sleeps 2

Amenity

    • jetted tub
    • king
    • shower
    • sleep sofa /futon
    • toilet

Attractions

    • autumn foliage
    • caves
    • churches
    • cinemas
    • festivals
    • forests
    • live theater
    • museums
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours

Entertainment

    • DVD Player
    • Pool Table
    • Satellite / Cable
    • Television
    • 3 DVD Players
    • Cable TV
    • DVD Player
    • Pool Table
    • 26" TV
    • 2 - 27" TV's

General

    • Air Conditioning
    • Clothes Dryer
    • Fireplace
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine

Kitchen

    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher

Leisure activities

    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking

Sports and adventure activities

    • fishing
    • fly fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • whitewater rafting

Living

    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Jacuzzi Tub
    • Linens
    • Washer & Dryer
    • 2 Rockers
    • Comfortable Seating for 4
    • 1 King Sized Bed
    • King Sized Bed
    • 2 Sleeper Sofas
    • Gas Fireplace

Business

    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office

Outdoor

    • Gas Grill
    • Gazebo
    • Hot Tub
    • 2 Chairs on the Deck
    • 2 Rockers
    • Outdoor Fireplace
    • Gas Fireplace

Convenience

    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Medical Services
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • 20 Minutes to National Park
    • 25 Minutes To Outlet Malls
    • 20 Minutes to Pigeon Forge
Dates Nightly Weekend Weekly Monthly
Seasonal
07/22/2018 - 07/26/2018
Min. Stay: 2 Nights
$309      
Peak
07/27/2018 - 07/28/2018
Min. Stay: 2 Nights
$309 $309    
Seasonal
07/29/2018 - 08/02/2018
Min. Stay: 2 Nights
$274      
Peak
08/03/2018 - 08/04/2018
Min. Stay: 2 Nights
$235 $235    
Seasonal
08/05/2018 - 08/09/2018
Min. Stay: 2 Nights
$235      
Peak
08/10/2018 - 08/11/2018
Min. Stay: 2 Nights
$235 $235    
Winter
08/12/2018 - 08/16/2018
Min. Stay: 2 Nights
$263      
Peak
08/17/2018 - 08/18/2018
Min. Stay: 2 Nights
$263 $263    
Winter
08/19/2018 - 08/23/2018
Min. Stay: 2 Nights
$263      
Peak
08/24/2018 - 08/25/2018
Min. Stay: 2 Nights
$263 $263    
Winter
08/26/2018 - 08/30/2018
Min. Stay: 2 Nights
$263      
Seasonal
09/01/2018 - 09/03/2018
Min. Stay: 2 Nights
$288      
Winter
09/04/2018 - 09/06/2018
Min. Stay: 2 Nights
$288      
Seasonal
09/07/2018 - 09/08/2018
Min. Stay: 2 Nights
$288 $288    
Winter
09/09/2018 - 09/13/2018
Min. Stay: 2 Nights
$288      
Seasonal
09/14/2018 - 09/15/2018
Min. Stay: 2 Nights
$288 $288    
Winter
09/16/2018 - 09/20/2018
Min. Stay: 2 Nights
$288      
Seasonal
09/21/2018 - 09/22/2018
Min. Stay: 2 Nights
$288 $288    
Winter
09/23/2018 - 09/27/2018
Min. Stay: 2 Nights
$288      
Seasonal
09/28/2018 - 09/29/2018
Min. Stay: 2 Nights
$288 $288    
Off Season
10/01/2018 - 10/04/2018
Min. Stay: 2 Nights
$321      
Peak
10/05/2018 - 10/06/2018
Min. Stay: 2 Nights
$345 $345    
Off Season
10/07/2018 - 10/11/2018
Min. Stay: 2 Nights
$345      
Peak
10/12/2018 - 10/13/2018
Min. Stay: 2 Nights
$345 $345    
Off Season
10/14/2018 - 10/18/2018
Min. Stay: 2 Nights
$345      
Peak
10/19/2018 - 10/20/2018
Min. Stay: 2 Nights
$345 $345    
Off Season
10/21/2018 - 10/25/2018
Min. Stay: 2 Nights
$345      
Peak
10/26/2018 - 10/27/2018
Min. Stay: 2 Nights
$345 $345    
Off Season
10/28/2018 - 10/31/2018
Min. Stay: 2 Nights
$345      
Peak
11/02/2018 - 11/03/2018
Min. Stay: 2 Nights
$288 $288    
Winter
11/04/2018 - 11/08/2018
Min. Stay: 2 Nights
$288      
Peak
11/09/2018 - 11/10/2018
Min. Stay: 2 Nights
$288 $288    
Winter
11/11/2018 - 11/15/2018
Min. Stay: 2 Nights
$288      
Peak
11/16/2018 - 11/17/2018
Min. Stay: 2 Nights
$288 $288    
Holiday
11/18/2018 - 11/24/2018
Min. Stay: 2 Nights
$379 $379 $1974  
Winter
11/25/2018 - 11/29/2018
Min. Stay: 2 Nights
$314      
Seasonal
11/30/2018 - 12/01/2018
Min. Stay: 2 Nights
$314 $314    
Winter
12/02/2018 - 12/06/2018
Min. Stay: 2 Nights
$314      
Seasonal
12/07/2018 - 12/08/2018
Min. Stay: 2 Nights
$314 $314    
Winter
12/09/2018 - 12/13/2018
Min. Stay: 2 Nights
$314      
Seasonal
12/14/2018 - 12/17/2018
Min. Stay: 2 Nights
$314 $314    
Holiday
12/18/2018 - 01/02/2019
Min. Stay: 2 Nights
$379 $379 $1974  
Off Season
01/04/2019 - 01/05/2019
Min. Stay: 2 Nights
$288 $288    
Winter
01/06/2019 - 01/10/2019
Min. Stay: 2 Nights
$288      
Off Season
01/11/2019 - 01/12/2019
Min. Stay: 2 Nights
$288 $288    
Winter
01/13/2019 - 01/17/2019
Min. Stay: 2 Nights
$288      
Peak
01/18/2019 - 01/20/2019
Min. Stay: 2 Nights
$288 $288    
Winter
01/21/2019 - 01/24/2019
Min. Stay: 2 Nights
$288      
Off Season
01/25/2019 - 01/26/2019
Min. Stay: 2 Nights
$288 $288    
Winter
01/27/2019 - 01/31/2019
Min. Stay: 2 Nights
$288      
Off Season
02/01/2019 - 02/02/2019
Min. Stay: 2 Nights
$288 $288    
Winter
02/03/2019 - 02/07/2019
Min. Stay: 2 Nights
$288      
Off Season
02/08/2019 - 02/09/2019
Min. Stay: 2 Nights
$288 $288    
Winter
02/10/2019 - 02/13/2019
Min. Stay: 2 Nights
$288      
Seasonal
02/14/2019 - 02/16/2019
Min. Stay: 2 Nights
$288 $288    
Winter
02/17/2019 - 02/21/2019
Min. Stay: 2 Nights
$288      
Off Season
02/22/2019 - 02/23/2019
Min. Stay: 2 Nights
$288 $288    
Winter
02/24/2019 - 02/28/2019
Min. Stay: 2 Nights
$288      
Seasonal
03/01/2019 - 04/30/2019
Min. Stay: 2 Nights
$288 $288 $1428 $6510
Winter
05/01/2019 - 05/02/2019
Min. Stay: 2 Nights
$288      
Seasonal
05/03/2019 - 05/04/2019
Min. Stay: 2 Nights
$288 $288    
Off Season
05/05/2019 - 05/09/2019
Min. Stay: 2 Nights
$288      
Peak
05/10/2019 - 05/11/2019
Min. Stay: 2 Nights
$288 $288    
Off Season
05/12/2019 - 05/16/2019
Min. Stay: 2 Nights
$288      
Seasonal
05/17/2019 - 05/18/2019
Min. Stay: 2 Nights
$288 $288    
Off Season
05/19/2019 - 05/23/2019
Min. Stay: 2 Nights
$288      
Peak
05/24/2019 - 05/27/2019
Min. Stay: 2 Nights
$288 $288    
Off Season
05/28/2019 - 05/30/2019
Min. Stay: 2 Nights
$288      
Peak
05/31/2019 - 06/30/2019
Min. Stay: 2 Nights
$309 $309 $1554 $7140
Peak
07/01/2019 - 07/02/2019
Min. Stay: 2 Nights
$309      
Holiday
07/03/2019 - 07/06/2019
Min. Stay: 2 Nights
$429 $429    
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  • Overall:
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    Yes

perfect spot for family vacation

It was perfect for a family of four will be back next year!

Natasha A. on 06/24/2018

It is fantastic to hear that you and your family enjoyed a 5-star experience with us! Customer satisfaction is very important to us, and we strive to make sure every guest has nothing but an amazing vacation! We appreciate your business and look forward to your return stay with us!

Response from Elk Springs Resort Cabin Rentals on 06/26/2018
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pleasant stay

We stayed in Fontana over the memorial day weekend. The cabin was beautiful and well maintained. We took advantage of the pool table, hot tub and grill. My only complaint is that the pull out mattresses were uncomfortable and there was not enough paper towels and toilet paper for 5 people for a two night stay. Overall i reccomend this cabin, me and my family had a great time.

None Given on 06/12/2018

Thank you for your kind review, Agata. We are pleased that you enjoyed your recent stay at Fontana! You definitely chose a great cabin to relax and take in the beautiful Gatlinburg area. We appreciate your feedback regarding the mattresses. I have reported your concern to the proper department to be evaluated and have the mattress replaced if needed. We apologize if there was any confusion regarding the items provided. In an attempt to avoid confusion, we do send out an email prior to arrival stating that we only provide a starter supply of these specific items. We hope you will make plans to visit Elk Springs again on your next trip to The Great Smoky Mountains. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!

Response from Elk Springs Resort Cabin Rentals on 06/13/2018
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fontana cabin

The cabin was very nice. Very clean and well equipped.

Randy H. on 04/02/2018

Thank you for your fantastic review, Randy! We are pleased that you enjoyed your recent cabin stay and hope you will visit again very soon.

Response from Elk Springs Resort Cabin Rentals on 04/02/2018
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cabin stay fontana

great it was peaceful and quiet will be bCK

Rick M. on 05/25/2018

Thank you for your kind review, Rick. It is wonderful to hear that you enjoyed your recent cabin stay and we look forward to your next visit with us. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!

Response from Elk Springs Resort Cabin Rentals on 05/25/2018
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    No

unsanitary

The masters bedroom bedsheets had 2 apparent blood stains. I found that disturbingly discusting. Also there was a horrible odor coming from the refrigerator. The upstairs toilet ran the entire time,Even after I tried to wiggle the handle. There weren't any chlorine or bromine tablets in the spa tub. That is a potential disease hazard

Sheletha M. on 03/29/2018

Thank you for taking the time to share your experience with us, Sheletha. We are sorry to hear you were disappointed in your stay. We can understand your concern and apologize for any unneeded worry regarding the chemicals in the hot tub. We require our housekeepers to submit time and date stamped photos of the chemicals, as well as the sanitized hot tubs during each cleaning prior to each guest's arrival. The photos have been examined and we can assure you they were added prior to your arrival. We are not sure what the issue may have been regarding the sheets or the refrigerator as we were not notified of either of these things during your stay. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly, if given the chance. We did receive your message regarding the running toilet on your check out voice mail. The technician went out, he did not find it running upon his inspection. Please do not hesitate to contact us during your stay should you find that any areas are not up to par. We care about the quality of your stay and will strive to make sure each visit is exceptional. We sincerely apologize for any inconvenience experienced and hope you were able to enjoy your time spent in our area in light of these issues.

Response from Elk Springs Resort Cabin Rentals on 03/30/2018
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    Yes

great cabin!

We had a nice stay!

None Given on 06/11/2018

It is great to hear that you had a wonderful visit, Brian! We hope you will make plans to visit Elk Springs again on your next trip to The Great Smoky Mountains.

Response from Elk Springs Resort Cabin Rentals on 06/12/2018
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    Yes

coxy getaway

Very nice cabin with updated décor. Very clean cabin as well.

None Given on 11/12/2017

Thank you for your wonderful review, Barbara. We are pleased that you enjoyed your stay at Fontana. We hope that you will visit again very soon. Please keep in mind, as a repeat customer you will enjoy 10% off all future bookings!

Response from Elk Springs Resort Cabin Rentals on 11/12/2017
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family vacation

Great

Angie J. on 11/27/2017

Thank you for your wonderful review, Angie! We are happy to hear you enjoyed your stay. We hope you will stay with us again in the future.

Response from Elk Springs Resort Cabin Rentals on 11/28/2017
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great vacay

We had the best time staying at Elk Springs' Fontana cabin. The cabin was warm, welcoming and clean. The hot tub was awesome. We didn't want to leave! We will definitely be back.

Wendy W. on 12/16/2017

Thank you for your kind review, Wendy! We are delighted to hear your stay was exceptional. We would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 12/16/2017
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relaxing getaways

It was amazing the scenery was beautiful I truly enjoyed myself. The cabin was gorgeous very clean neat fully equipped with appliances and directions written to follow I loved every moment of my vacation and I highly recommend the Fontana at elk springs resort.

None Given on 11/07/2017

Thank you very much for the 5 star review! We are always pleased to hear from another satisfied guest. It is our pleasure to provide you with a wonderful cabin getaway experience and we hope you are already considering a future stay!

Response from Elk Springs Resort Cabin Rentals on 11/07/2017
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very good

Nice place.

Kenry G. on 01/10/2018

Thank you for your kind review, Kenry. We hope you will make plans to visit Elk Springs again very soon!

Response from Elk Springs Resort Cabin Rentals on 01/10/2018
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    Yes

review

Great!!

Donna C. on 12/06/2017

Thank you for your kind review, Donna. We are pleased that you enjoyed your cabin stay and hope you will make plans to visit us again very soon!

Response from Elk Springs Resort Cabin Rentals on 12/06/2017
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pure rest and relaxation

IT WAS WONDERFUL, THE CABIN WAS CLEAN,HOMEY AND HAD ALL THE AMENITIES I ENJOY, FIREPLACE, HOT TUB, JACUZZI TUB AND A FULL KITCHEN. IT WAS PERFECT. THIS VACATION WAS TO CELEBRATE MINE AND MY SPOUSES BIRTHDAYS AND WE ENJOYED GREATLY!!!WOULD RECOMMEND IN TEN FOLD.

Brittany W. on 02/13/2018

Thank you for your fantastic review, Brittany! Thank you for allowing us to be a part of such a special celebration. We truly care about the quality of your stay and want you to feel at home during each visit. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 02/14/2018
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getaway!!

For my boyfriend it was his first time in Gatlinburg an his first time staying in a cabin! Over all we had a blast an yes we will be staying in the Fontana’s again when we plan our next trip!!! Everything was amazing an the cabin was so beautiful! We really enjoyed our weekend an it was so relaxing!!!

Falisha O. on 03/20/2018

Thank you for your wonderful review, Falisha! We are delighted to hear you had an exceptional stay. We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!

Response from Elk Springs Resort Cabin Rentals on 03/20/2018
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beautiful cabin! romantic setting!

My husband and I stayed in Fontana for a week for our honeymoon! It was perfect! The other cabins weren't too close and the location was perfect!

Carlina M. on 10/10/2016

Thank you for allowing us to be a part of such a special celebration, Carlina! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider making Elk Springs Resort part of your anniversary plans for many years to come!

Response from Elk Springs Resort Cabin Rentals on 02/14/2017
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review

Overall, we really enjoyed the cabin. It was nicely decorated and having 2 bathrooms was great.
The sleeper bed on the upstairs couch was very uncomfortable and you could feel the wire inside the mattress. I highly recommend that be replaced.
the staff were very friendly and helpful.

Jennifer L. on 08/03/2016

Thank you for taking the time to share your experience with us, Jennifer. We appreciate your feedback as it helps us to improve the quality of your stay. We are happy to report the mattress and insert were replaced on the sleeper sofa shortly after your departure. Please do not hesitate to contact us during your stay should you find that any area of the cabin needs our attention. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. We are always happy to send out one of our experienced technicians to assist you. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any discomfort experienced and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon!

Response from Elk Springs Resort Cabin Rentals on 01/16/2017
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had a great time.

it was a great places to stay we would stay up there again thank you for being so nice and helpful

Marie O. on 02/14/2017

Thank you for your wonderful review, Marie! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will visit often! Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!

Response from Elk Springs Resort Cabin Rentals on 02/14/2017
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girl trip

Girl trip. .for 7 years. We love the location and working with Elk Springs Resort staff.
We were 2 girls short this year so we picked a smaller cabin..less expensive. It was hard going from The View cabin to Fontana. .
Needs some improvement. As soon as we walked in smelled propane from the gas logs. .we burnt a candle the whole time we were there.
Beds were not comfortable at all..sofa sleeper was not worth pulling out. .
Sofa is diffently wore out..
So needless to say we will not pick Fontana next year for our girl trip

Ronda M. on 11/05/2016

Thank you for allowing us to be a part of such a special girls get-away. It is an honor to have you return. Thank you for bringing these items to our attention. We truly appreciate your feedback, as we care about the quality of your stay. We have notified our maintenance department of these issues, each item will be addressed. Please do not hesitate to contact us during your stay should you arrive and find that you need our assistance. We are always happy to send out one of our experienced technicians to assist you. Please don't suffer, call us. We love assisting our guests! We enjoyed having you as our guest and hope you will continue to choose Elk Springs Resort as your lodging choice when visiting Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 11/06/2016
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    Yes

great stay

Awesome

Natalie D. on 11/08/2016

Thanks so much for taking the time to review Elk Springs Resort and "Fontana". We are so happy that you had a great stay. Please come back and stay with us again!

Response from Elk Springs Resort Cabin Rentals on 11/17/2016
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great anniversary getaway, minus maintenance issues

Our cabin was lovely and would have been a 10 star if it weren't for the door lock issues. When we arrived, our lock didn't work and we had to wait for maintenance. The maintenance crew was VERY professional and apologized for the inconvenience. It was definitely not the start of our anniversary that we would've hoped for having them in there with us for an hour. We decided to go to the store and they said they would call me with the new code, I never got a call and when we came back we were again locked out. Then two days later I got a phone message saying they needed to come back and fix it and that they would only be messing with the door. We were in the cabin relaxing when they came back. Again, they were apologetic etc. but I have two issues. 1.) when I came downstairs they were in the bedroom because the wiring was in there. I was told on my message they would be at the door only. 2.) This was our anniversary getaway and they were there another 2 hours. WHY couldn't this have waited until we checked out? Nobody wants to spend a romantic getaway with maintenance guys regardless of how nice they are. We didn't call them to come out again, I was called and told they were coming. If check out was at 10 am and if you had another guest coming that would give you 5 hours to take care of things. The door was working just fine with the temporary code and it should have been fixed when we left. Otherwise, other than some partiers screaming at the cabin above us, it was absolutely wonderful. I was just really disappointed with how things were handled and how it impeded on our getaway.

Cody H. on 11/14/2016

Thank you for allowing us to be a part of such a wonderful celebration, Cody. We can certainly understand your frustration regarding the door lock. We have state of the art locks at our cabins to prevent lock-outs from happening. They allow us to remotely access and program the codes to minimize the need for you to have to wait for a technician to go to the cabin. Unfortunately, this lock was malfunctioning during your stay. We can assure you, this is not common. In almost all cases of malfunction, one simple call to our Customer Service Department can resolve any issues. This was not the case in this situation. We value your privacy, and try our best to resolve any issues with the least amount of intrusions during your stay, however, still making sure that you will have access to the cabin. The technician was sent out to the cabin to replace the lock in hopes that it would correct the issue and there would not be any further problems with the code. We sincerely apologize for the intrusion, and would not have done so if we were sure the temporary code would work throughout the remainder of the stay. We did not want to take a chance of this happening late at night. We sincerely apologize for the inconvenience and hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 11/20/2016
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a must stay

The cabin was wll maintained and located at the perfect distance from the buainess of downtown Gatlinburg, but close enough to still enjoy everything. We had an excellent relaxing stay and are already planning a trip back with our children.

None Given on 02/25/2017

Thank you for your 5-Star review, Stephanie! We are delighted you enjoyed your stay. We offer a great selection of kid-friendly cabins that will provide many hours of entertainment for the entire family. Please contact us when you are ready to start planning your next family vacation. One of our experienced sales representatives will be happy to assist you in finding the perfect cabin. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!

Response from Elk Springs Resort Cabin Rentals on 02/26/2017
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first time cabin stay

We loved the cabin, not to far up in the mountains. Still gave you the feeling of being away from everyone. The cabin was beautiful! The only disappointments were the bed! I've slept in better ones in cheap hotels, actually the upstairs couch not pulled out was more comfortable to sleep on. Then we also had to go and buy toilet paper because it's like sandpaper! Will definitely go again, just now we know what more to bring.

Holly H. on 10/27/2016

Thank you for sharing your experience with us, Holly. We are sorry to hear you were disappointed with the mattress at the cabin. We have relayed your feedback to our maintenance department so that the mattress can be evaluated. We care about the quality of your stay and want each visit to be exceptional. We enjoyed having you as our guest and hope you will consider staying with Elk Springs Resort again during your next visit to Gatlinburg. Please make sure to mention you are a returning guest at the time of booking to take advantage of our returning guest discount.

Response from Elk Springs Resort Cabin Rentals on 10/27/2016
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weekday getaway!

Our overall experience was phenomenal! Me, my wife and our little baby boy had a great time! The only downside was the jacuzzi tub. The water wouldn't stay warm enough to fill the tub 1/4 of the way. So we had to fill it up a little at a time and that took about an hour just to get the water up to the jets.

None Given on 03/05/2017

Thank you for your wonderful review, Nickolas! We are excited to hear you enjoyed your stay. Please do not hesitate to contact us should you find that any of the amenities are not functioning properly. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We have forwarded your feedback to our maintenance department and can assure you this issue will be corrected. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 03/05/2017
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a little slice of heaven

Great place to get away from the bump n grind. Quite and tranquil setting, but close by to all your activities. They really have everything set up for your stay. Its like walking into your home in a beautiful vacation spot.

James T. on 05/24/2017

We are delighted to hear your stay was exceptional, James! We value you as our guest and want you to feel at home from the first moment you walk through the door. We hope you will consider staying with us again during your next visit to Gatlinburg. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 05/27/2017
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relaxing

Good family time

Suzanne B. on 04/17/2017

Thank you for taking the time to provide us with your review of Fontana. We are pleased to hear that you and your family enjoyed your stay with us. We hope you will consider a future stay with Elk Springs Resort. We give a 10% discount to all of our repeat guests!

Response from Elk Springs Resort Cabin Rentals on 04/28/2017
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an awesome honeymoon!

First time staying in a cabin and Fontana was just perfect for us. we spend our honeymoon there and it was relaxing and had everything a complete house has. The location was perfect and the cabin was beautiful and clean. We Loved everything in it. I would definitely stay there again.

May T. on 11/01/2017

Thank you for allowing us to be a part of such a special celebration, May. Congratulations! We hope to become part of your anniversary plans for years to come. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings! Hurry back, new memories are waiting to be made.

Response from Elk Springs Resort Cabin Rentals on 11/02/2017
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fontana cabin stay

The Cabin was beautiful and we were very happy with our stay overall. The staff was very helpful and attentive. The location is close to downtown Gatlinburg, but it would have been nice to have the address and full directions prior to the arrival date as we lost service, and it was dark upon arrival. Our GPS took us down a very narrow, steep and dangerous way which was scary to say the least and wound up having to get a police escort to the cabin as we were lost with no direction. As far as improvements go, the bed definitely needs to be upgraded, hard as a rock and very uncomfortable. Also the wifi could use some improvement, if possible. I understand we are in the mountains, however when it is advertised as having wifi in the cabin and for half our stay it was not working, it was difficult to stay in contact with clients through email for my business. Other than that, we would highly recommend and stay again in the future, but would like to try another cabin! :)

Anastasia W. on 08/28/2017

Thank you for taking the time to share your experience with us, Anastasia. We are sorry to hear you experienced difficulties finding the cabin. The directions are usually sent at the time of booking. We apologize this did not happen in your case. We are looking into it, and will take the steps needed to ensure this does not happen again. The link that is sent with the code on the day of arrival also includes a link for the directions to the cabin. The preferred route to the cabin is actually an easy route, unlike the route that GPS tends to take you. The cabins on the resort have exceptional WiFi. It is fast and reliable and usually if it is not working, there is an issue that needs to be addressed by our maintenance team. Please do not hesitate to contact us should you discover any of the amenities at the cabin are not fully functional. We provide 24/7 guest assistance to ensure all needs are taken care of quickly. We are happy to hear you enjoyed your visit in light of the rough start you experienced. We sincerely apologize for your difficulties and hope you will consider staying with us again in the future.

Response from Elk Springs Resort Cabin Rentals on 08/31/2017
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deceiving old photo and not a well maintained property.

We were excited to arrive to a place neither my wife or I have ever been too. The cabin was not as well maintained as it appears in the photo. The deck is overgrown by the trees around the house. Inside was neat but old which is not so bad if it was clean. The deck area was filthy. There is no table and chairs to sit and enjoy the outdoors and have a meal. The two chairs that were there were next to a butt container that wreaked of cigarette smell. The deck itself is filthy you have to wear shoes or you get splinters and black feet. The grill needs to be thrown away. We were afraid to use it for fear of illness. I could go on but I won't. I would suggest the owner make an unannounced visit. We however loved Gatlinburg and the surrounding area. All our touring of the area was great, just wished we had done our homework better before we chose a place.

None Given on 10/02/2017

We appreciate your honest review, John. We truly value your feedback as it helps to ensure that we are constantly improving. The concerns you have brought to our attention regarding the deck area and grill. I have reported these issues to our maintenance team and I can assure you they will be addressed. Please keep in mind, we do offer 24/7 staff assistance and we are more than happy to help you while you are here. Don't suffer, call us. It was never our intention to disappoint you. Thank you for sharing your thoughts.

Response from Elk Springs Resort Cabin Rentals on 10/04/2017
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serene get away

We thouroughly enjoyed our stay.the cabin was a charming and secluded and yet close to all amenties. We enjoyed the hot tub it ws icing to th cake for a cold weather get away.
I felt they should provide a hair dryer part of their amenities in their cottage.

None Given on 10/02/2017

Thank you for your kind review, Rahul Arora. We are delighted that you enjoyed your cabin stay. We are glad you were able to relax in the hot tub and enjoy some time away from the hustle and bustle of everyday life. In an attempt to make all our guests aware, we do send out an email prior to arrival explaining that we do not provide hair dryers. We are sorry if this was an inconvenience. We hope you will consider Elk Springs during your next trip to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 10/02/2017
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perfect

The cabin was absolutely gorgeous. It was the perfect place for my husband and I to stay while we renewed our vows.

None Given on 10/16/2017

Thank you for allowing us to be a part of such a wonderful celebration, Carrie! Congratulations! We are delighted that you enjoyed your stay at Fontana and we hope you will visit us again for years to come. Please keep in mind, as returning guests you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 10/17/2017
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our stay in the smokies

EXCELLENT!!

Jerry W. on 07/31/2016

Thank you for your 5-Star review, Jerry! We are thrilled to hear your stay with us was exceptional. We hope you will make plans to come back and visit with us as often as your schedule allows. Hurry back!

Response from Elk Springs Resort Cabin Rentals on 07/31/2016
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amazing best cabins in gatlinburg most beautiful place to visit.

Breath taking scenery and will definetly be going back the cabin could not be anymore perfect.

Sergio H. on 03/03/2015
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near to heaven

This cabin is wonderful. Beautifully furnished and located in a wooded area. We had a wonderful time and walked these steep mountain roads each morning to enjoy the surrounding wildlife and fauna. We did not however, see one single bear. lol
We did experience a few problems though. The upstairs Jacuzzi leaked into the bedroom so we were unable to use it. When we arrived the code did not work, however, this was quickly resolved by the young lady who had given us the original.

James C. on 06/03/2015
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nice but to expensive.

Our stay was very peaceful and quiet. We stayed there 3 nights. It is located in a nice location to the overall area. One issue that was never resolved was that our gas grill did not function properly. The gas flame that came out of the burner was about 1/4 of what it should have been to cook anything. Wanted to do salmon on the first night and steaks on the second. Contacted the management many times and maintenance tried to fix it but when we left after 3 days it still wasn't working properly. Can't blame maintenance because I think it was the grill. They even replaced the hose and connections. Did not use the hot tub, used the pool table. Spent most of our time in the park. Saw bear, fox, elk, and turkey. Bottom line, if you got the money and want an expensive stay, this is your place. We will probably try another place.

Wesley G. on 05/10/2015
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rustic luxury

We enjoyed the area, the decor, the building, the interior, the accessories we needed for our comfort and dining and of course, the hot tub under the stars! We would have loved excellent sheets to go with all the other beauty.

None Given on 03/19/2015
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fontana review

We visited Gatlinburg for my children's spring break. The service was great the cabin was very nice and clean, location was perfect, however the BEDS were hooooorible. My husband and I were both tossing and turning all night in the king bed, so the next night we put our 3 year olds in it -- and we both took a sofa sleeper. They were even WORSE. You can literally feel the springs thru the mattresses, we even went as far as to fold multiple blankets we had brought from home to put between the mattress and our bodies,
It helped some. I would not go back, unless they were replaced. It made for sleepless nights and exhaustion.

However, the service, cabin, and the cabin location itself were beautiful! Our kids had a blast!

None Given on 03/29/2015

Thank you for your honest review, Robert. We are so delighted that you and your children enjoyed you visit. As each of our cabins are individually owned, there are different mattresses in each unit. We do have several cabins to choose from and would be happy to assist you with choosing a more comfortable cabin. We hope to see you soon!

Response from Elk Springs Resort Cabin Rentals on 06/27/2017
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fontana cabin review

Stay was very nice, one downfall was the pull out beds were very uncomfortable. My huaband woke up in the middle of the night and ended up sleeping on the floor because his back hurt so bad.

None Given on 04/14/2015
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spring break

Fontana was everything and more than we expected. I wish we hadn't planned activities everyday so we could have it enjoyed more. We will be back!

None Given on 04/26/2015
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this was my family first vacation

I want to thank the whole staff for accommodating me and my family. Even though it was for 2 nights I loved the cabin and town. Everyone was friendly. I'll be back next year with even more family. The onlything that was scary was i didnt have reception for my phone for your phone call to get the code to let me in. Maybe sending an email with a phone call. Thank you

Shaunta M. on 09/09/2015

Thank you for your great review Shaunta! As always, we enjoy hearing about happy family experiences with our cabin rental company. For the record, we have never lost a guest yet. We call you with your door code and leave a voicemail. If we are unable to leave a voicemail, we text and/or send an email letting you know your cabin is ready and give you the door code. Typically, if our guests have poor cell phone reception, they will call us once they get somewhere with service to get the door code. Our customer service department is open from 8 a.m. until 12 midnight, seven days a week to assist you with any questions or concerns. Rest assured, you don't ever have to be worried about being able to communicate with us. We do offer several larger luxury cabins to accommodate more family members. Be sure to check them out on our website and mention you have stayed with us before so you will receive a 10% repeat guest discount.

Response from Elk Springs Resort Cabin Rentals on 09/09/2015
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beautiful cabin in relaxing area

The cabin was very clean, nicely decorated and well maintained. You have a very relaxing deck with a nice view, rockers and hot tub. Everything went very smoothly and the management company called to check if everything was okay. It is spacious enough for 2 couples or a family. The only negatives were that the pullout sofa bed in the loft is extremely uncomfortable and the only DVD player is in master bedroom. Other than that the place was great.

Laurie E. on 05/14/2015
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sisters' getaway

We had a lovely, relaxing stay at the Fontana property. We do a sisters' getaway every year and this was one of the best. We loved the area for the food and arts shopping. We wished for tables on the deck and a teakettle, but otherwise we had everything we needed! Loved it.

None Given on 09/12/2015

Thank you for the great review Sharon. It is always nice to hear that everyone enjoyed their cabin stay and the local attractions as well.

Response from Elk Springs Resort Cabin Rentals on 09/18/2015
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unsatisfied

I am 100% positive when I originally booked this rental, the description said it was secluded (which it is not) now that I look back at it, it no longer claims to be secluded. Spending that amount of money to have your neighbors 30ft away looking down on you in the hot tub or the people walking within 10ft of your deck is unacceptable when your trying to have a romantic getaway. On top of that the gas grill would not get any hotter then 250 degrees I had to cook my steaks under the broiler in the oven. There was supposed to be a DVD player at each TV when there was only 1 in the cabin and Lastly not only was we not able to enjoy the Hot tub because of the lack of privacy, the jacuzzi tub upstairs was filthy first there wasn't enough hot water to fill the tub even half way second as soon as you turn on the Jets the tub fills with a bunch of black gunk. I filled turned on jets then drained the tub 5 times to try and clean it out, did not work. Over all the cabin itself was beautiful, but we was not able to fully enjoy the amenities, very disappointed.

Alvin C. on 07/11/2015

We are very sorry that you were so disappointed with your cabin selection. Fontana is located on our main resort property and we have never marketed it as secluded. Our resort has 48 cabins on it and they are all next to each other. However, we do have several offsite, secluded properties to offer you for a future stay. For the record, our cabins are walked regularly by maintenance and quality assurance inspectors, so for you to have so many issues is very unusual. However, this type of feedback from our guests helps us to continually improve our services. For future reference, if you have a maintenance or housekeeping issue, please contact Customer Service and they will dispatch someone immediately to resolve your problems. At Elk Springs Resort, we welcome the opportunity to correct any issues while you are our guest, to help make your stay with us as stress-free as possible!

Response from Elk Springs Resort Cabin Rentals on 06/25/2017
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awesome trip

Beautiful Cabin and grounds. Had everything we need for a wonderful stay. Can't wait to go back!

Lora S. on 08/11/2015

Thank you for the great review Lora! We are happy to hear that you enjoyed everything with your cabin stay and had a wonderful time! Be sure to take advantage of your 10% repeat visitor discount when you book your next stay.

Response from Elk Springs Resort Cabin Rentals on 08/11/2015
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perfect cabin retreat

Spent our honeymoon at the Fontana and the cabin was absolutely beautiful. Staff was helpful and friendly and the location was close to Gatlinburg. We will definitely be back

Debra D. on 10/12/2015

Congratulations Debrah and Jarrod! We are honored that you chose one of our luxury cabins for your honeymoon retreat. We hope you will spend all of your future wedding anniversaries with us. All of our repeat guests receive a 10% discount off their next booking. Thank you for the 5 star review.

Response from Elk Springs Resort Cabin Rentals on 10/16/2015
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fall honeymoon in the fontana

We had a wonderful 3 night honeymoon in an absolutely perfect cabin just 3 miles north of Gatlinburg with a high temperature of a comfortable 63 degrees and a low temperature of a warm 42 degrees; we used the fireplace only to start each of our mornings with our coffee, all snuggled on the leather sofa.

The secluded outdoor hot tub was my favorite amenity.

Bring extra towels and extra washcloths because I promise you will enjoy your stay!

David S. on 10/27/2015

David, thank you very much for the great review. We are so pleased that you chose one of our luxury cabins for your honeymoon destination. We hope you will return to celebrate many wedding anniversaries with us. Congratulations and Best Wishes from all of us here at Elk Springs Resort!

Response from Elk Springs Resort Cabin Rentals on 10/29/2015
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fontana

The Fontana cabin was just the right size for me and my husband. One bedroom/two baths but has capability to sleep 4 more with the two sleeper sofas. Loved the decor - rustic but not too "mountain cutsie". Only drawback - wish it had a better mountain view and not so close to the other cabins.

Sandra B. on 11/19/2015

Thank you for your wonderful review, Sandra. We do have a variety of cabins to choose from and many offer different views of the mountains. We would consider it an honor if you stayed with us again at Elk Springs Resort. You can contact a representative to assist you with finding a cabin that will make your next visit a dream vacation.

Response from Elk Springs Resort Cabin Rentals on 06/14/2017
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first family vacation

We recently had a baby 5 months ago and this was our first family vacation. The drive through the Foothills Parkway on our way in made an amazing start to our adventure. We were extremely impressed by the cleanliness of the cabin and loved the convient location. The amnesties were great and all worked as advertised. I can honestly say that it was one of the most relaxing vacation environments I have ever been in. Thank you Elk Springs for the wonderful memories. We will be back soon!!!

Andrew C. on 11/10/2015

Thank you for your kind review. We are pleased to hear that you had a very positive cabin rental experience. We certainly hope you will come back and stay with us again. All of our guests receive a 10% discount off all future stays!

Response from Elk Springs Resort Cabin Rentals on 11/24/2015
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hooneymooner's paradise

The Fontana was a beautiful cabin. It was very easy to find from downtown Gatlinburg. It is close enough to all of the shops downtown. The description of the cabin online was very precise and looked just as good in person. It was extremely clean. The staff called to check on us several times during our stay, which was very nice. The only thing we didn't care for was the bed. It was too hard for us. I recommend updating the mattress. We were married on the patio and it was a beautiful place for us to honeymoon also. I highly recommend this cabin. It is perfect for 2 people. We loved the hot tub outside and the Jacuzzi tub inside upstairs.

Andrea A. on 11/02/2015

Thank you for choosing one of our cabins as your wedding and honeymoon destination! We are pleased that you had a wonderful time and enjoyed your stay. Our cabin furnishings are inspected on a regular basis and replaced as needed. We appreciate your feedback and will be sure to check the mattress for replacement right away. We hope you will return to celebrate your wedding anniversaries with us in the future. Congratulations and best wishes from all of us here at Elk Springs Resort!

Response from Elk Springs Resort Cabin Rentals on 11/03/2015
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anniversary getaway

As always, an effortless check-in, wonderful relaxing stay in a beautiful mountain home, and an effortless check-out. The experience creates great memories every time it is tried...

Marc W. on 10/04/2015

Customer satisfaction is very important to us at Elk Springs Resort. Our express check in process saves you the hassle of driving out of your way to an office to pick up a key to access your cabin. It is our goal to make your cabin rental experience as stress free as possible. We look forward to your return to make more Smoky Mountain memories. Thank you for your positive feedback Marc!

Response from Elk Springs Resort Cabin Rentals on 10/08/2015
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our wonderful stay at fontana

My husband and I had an AMAZING stay at Fontana!! The cabin was perfect for us- cozy, clean, efficient and romantic! Our favorite features- the jacuzzi and grill! We were able to bring a cooler on our trip and cook a full meal right in the cabin. We felt right at home and didn't want to leave!

Emily B. on 12/30/2015

Thank you for your kind words and your wonderful 5 star review, Emily! We do hope you will considering staying with us during your next trip to Gatlinburg. Please take advantage of your 10% repeat guest discount at the time of your next booking. Hurry back, more memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 06/12/2017
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honeymoon

The picture is from down on the creek and not the road leading to the cabin. So at first arriving we were unsure if it was indeed the cabin I had rented. The inside was awesome, it looked like a cabin and the decor was spot on. The first night the hot tub was not turned up all the way and as a result it was not hot enough to get in. The controls on the hot tub were very worn and it took some patience to get the controls to work. Also, we tried filling up the Jacuzzi tub inside but got a 1/3 way up and ran out of hot water. So the first night in using the amenities were a bust. The bed was very comfortable and having a pool table was fun.

Daniel S. on 11/12/2015

We sincerely apologize that you faced issues during your time with us. We hope you will consider giving us the opportunity to show you a true 5-Star experience during your next visit. Please keep in mind, as a returning guest you will receive 10% off all future bookings.

Response from Elk Springs Resort Cabin Rentals on 06/15/2017
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great place

We enjoyed our stay

Kevin W. on 01/12/2016

We are happy to hear you enjoyed your stay at Fontana. We offer a great selection of luxurious cabins to make any visit to our beautiful Smoky Mountains truly memorable. We hope you will consider staying with Elk Springs Resort again in the near future! It's never too early to start planning your next get-away.

Response from Elk Springs Resort Cabin Rentals on 04/10/2016
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romantic weekend

My boyfriend and I took our first trip alone this past weekend and we could not have asked for a better trip!!!!

Ashley B. on 02/23/2016

Thank you for sharing your 5-star experience with us, Ashley. Fontana is a beautiful cabin choice for a nice weekend getaway. It is our pleasure to provide luxury cabin stays for our guests to enjoy. We hope you will consider a future stay with us and take advantage of your 10% repeat guest discount!

Response from Elk Springs Resort Cabin Rentals on 02/05/2017
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fantastic week

Our stay at Fontana was great! My wife and I checked-in on a Sunday and checked-out on the following Saturday. Personally, that's the way I would suggest doing it. It was unbelievably peaceful during the week - perfect honestly. Once Friday came along, some college kids checked into a cabin a few down and were very loud until around 7:00pm. Aside from some bugs in the window sills, the cabin was spotless and in great condition. There are some couch and seat cushions that could be re-stuffed, but those are minor in my opinion. The cabin was nicely equipped and the kitchen had everything we needed. If it had a couple more storage spaces, you could easily live here. We'll definitely be back!

None Given on 04/19/2016

It sounds like you found your new home away from home while staying in the Great Smoky Mountains! We are happy to hear that you had a wonderful stay. Our goal is to provide luxurious cabins that will make you feel at home from the moment you walk in the door. We agree, you picked the perfect timing for your visit. It is quieter during the week, which is perfect for relaxing and getting away from the hustle and bustle of everyday life. Thank you for sharing your recommendation for the couch and seat cushions. We will send someone out to have these checked. We hope you will consider staying with us during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 04/20/2016
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the fontana review

We were delighted to receive this cabin rental as a gift and were equally delighted to see and stay in this cabin. The cabin was the perfect combination of rustic and modern making this stay wonderful.

None Given on 05/25/2016

Thank you for your kind review, Kristie! We are excited to hear that you had such a wonderful stay. We hope you will come back and see us as often as possible.

Response from Elk Springs Resort Cabin Rentals on 05/29/2016
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valentine's weekend getaway

The Fontana was a perfect cabin. It was clean and neat and convenient to Gatlinburg.

Monica B. on 02/16/2016

Thank you for sharing your Valentine's Day experience with us, Monica. Fontana is a great cabin located on our main resort just a short drive from downtown Gatlinburg. The close proximity to all of the local attractions, makes it a perfect choice. Many local restaurants, shopping and attractions are within a 10 minute drive from your cabin. We hope you will return for a future stay with us and take advantage of your 10% repeat guest discount!

Response from Elk Springs Resort Cabin Rentals on 02/05/2017
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loved it!!

This was mee & my boyfriend's first time staying in the cabins at Elk Springs. It was so peaceful & relaxing. We enjoyed every bit of the Fontana cabin that we stayed in. The cabin had up to date features & appliances. The decor was nice, which gave us the Gatlinburg Mountain Cabin feel. Most of all, the staff was nice & made themselves available to us at all times. We have planned to come back & make it a yearly getaway. I loved loved loved the Fontana cabin!!!

Denise S. on 03/08/2016

Thank you for your kind feedback. We are happy to hear that your stay was exceptional. We strive to assist you in making each stay memorable. Please keep in mind, as a returning guest you will receive 10% off all future stays.

Response from Elk Springs Resort Cabin Rentals on 03/14/2016
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tennessee vacation

The lodging was perfect. We really enjoyed the location and the peacefulness.

Karrie M. on 06/25/2016

We are excited to hear your enjoyed your visit with us, Karrie! We hope you will take the opportunity to come back and see us as often as you can.

Response from Elk Springs Resort Cabin Rentals on 06/25/2016
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great stay

Our stay was very relaxing. The cabin was clean. The check in/out was simple. My daughter loved her private loft. We will definately be back!

Craig W. on 03/10/2016

Thank you for your recent stay with us. We are happy to hear you had an exceptional stay. We have several cabins to choose from that offer a private loft for future stays. Please keep in mind, as a returning guest you will receive 10% off all future visits.

Response from Elk Springs Resort Cabin Rentals on 03/14/2016
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time away

wish could whole family could have been with us

Jacqueline S. on 05/02/2016

Thank you for your wonderful review, Jacqueline. We are happy to hear that you enjoyed your stay with us. We would love to assist you in bringing the entire family on your next visit. Our larger cabins are perfect for family reunions or simply a weekend away to relax and enjoy some quality family time. Please contact us when you are ready to start planning your next trip to Gatlinburg. One of our friendly sales representatives will be happy to assist you in finding the perfect cabin.

Response from Elk Springs Resort Cabin Rentals on 05/03/2016
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home away from home

The Fontana was a beautiful and comfortable cabin. It is a few minutes outside the busyness of town. We enjoyed the hot tub on the deck under the stars. We stayed so busy on our trip we didn't spend as much time at the cabin as we thought which was a bit of a shame because it was beautiful. Pictures online are true to what you get. The cabin is the first on the street, you can see the neighbors cabin through the trees on the deck, no mountain views. Overall a nice home away from home!

None Given on 07/04/2016

Thank you for your wonderful review, Carrie! We are thrilled you enjoyed your visit. We certainly agree, Fontana is an exceptional cabin. It offers the perfect location. It is so close to town, yet just far enough away to make it feel like your own personal paradise. We hope you will consider coming back and staying with us during your next visit to Gatlinburg. Hurry back, your next adventure awaits!

Response from Elk Springs Resort Cabin Rentals on 07/10/2016
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30th anniversary at fontana

It was a very wonderful stay great location cozy cabin we will definitely stay again

Mark R. on 07/01/2016

Thank you for allowing us to be a part of such a wonderful celebration, Mark! Congratulations! We are excited to hear you enjoyed your visit. We hope you will consider making Elk Springs Resort part of a new tradition when visiting our beautiful Great Smoky Mountains. Come back and see us soon!

Response from Elk Springs Resort Cabin Rentals on 07/03/2016
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honeymoon

We enjoyed our stay in the Fontana very much, the home was beautiful. I just wish the cabin was located further up the mountain with a better view.

Rick J. on 11/22/2013
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lived up to the website description!

Our first vacation without the kids! Had a wonderful stay in your cabin. It looked exactly like the pictures on your website without any unpleasant surprises! Everything was beautiful and we hope to stay there again.

None Given on 09/08/2013
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overall good

While the property was well maintained and in good condition, the pictures are misleading. This cabin is not nearly as secluded as the pictures would have you believe. It is at the very entrance to all other properties and there's a good deal of traffic there with both guests and construction. If I decide to go back to Elk Springs, I will be getting a more secluded cabin. Still, the cabin itself was wonderful and I would recommend it to anyone wanting to be in the mountains but still close to the local shopping and attractions.

None Given on 09/11/2013
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great honeymoon!

My husband and I really enjoyed our stay at the Fontana cabin with Elk Springs. The cabin was absolutely beautiful and in great condition. The staff was very kind and reachable by phone. The cabins were appropriately far enough apart that we felt we could have a private honeymoon. The cabins were close enough to the national park and downtown Gatblinburg to still feel close to the action. We had an incredibly relaxing and fun time, and can't wait to come back and try one of the other cabins!

Rebecca H. on 05/19/2014
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perfect for a couples getaway

Besides giving us the wrong code, and the dining room chairs being worn out the Fontana was a great escape. Nothing not even salt & pepper was left in the cabin as far as condiments so we had to buy everything but no big deal. We would stay there again.

Marla M. on 10/26/2013
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such a great place to stay!

Fontana cabin was perfect and everything was set up well and working as required.
Sitting out on the decking in the evening was beautiful and peaceful.

Taylor F. on 10/20/2013
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fontana :d

Gorgeous!
Cabin was in great condition, well maintained & very clean! The staff was very attentive and helpful.

None Given on 11/12/2013
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excellent honeymoon cabin

We loved this cabin & will definetly be back!

None Given on 06/10/2014
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beautiful cabin, no view

The cabin was very beautiful and clean. The only thing we were disappointed with was there was no view of the mountains. But then we drove up through all the cabins and none of them have a view because all the images were taken when they were first built. But other than that we had a wonderful stay. The cabin had everything we needed except for the few things we had to bring ourselves.

Abby C. on 08/12/2014
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nice cabins but poor customer service if you have an issue

We rented 2 cabins for our office staff to attend meetings in Gatlinburg. The large cabin we rented was great for them which is why I didn't give this review 1 star.
The second cabin was definitely not what I requested. I spoke on the phone with them to make the reservation and specifically requested a cabin that was private and secluded. I was told "Fontana " would be great for us. Fontana was a beautiful cabin but unfortunately it was located as the first cabin at the entrance of the resort so every car entering or exiting the resort drove by our bedroom window and they could see our back porch which prevented privacy.
We had a late arrival that night and an early meeting the next morning that left little time to call and complain. Although I did call them I did not make personal contact with the person I was told to speak with until the morning we checked out. When I explained our issues I was told they were sorry we were unhappy.
Poor, poor, poor, customer service. Marty is the lady I spoke with. It's possible she is just a weak link in the company. But her attitude towards our complaint ( she told us some people actually like the things we complained about!) was poor enough that we will use another company on our next trip.

None Given on 12/09/2013
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bienvenu family

Great experience overall . We had a great time and loved the cabin. Only negative thing I can say is the bed sofas were painful and the living room tv was outdated. But no biggy!

Glenn B. on 12/02/2013
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nice getaway...

First time to Elk Springs Resort after hearing about it from a co-worker. The cabin was fantastic. Well appointed and very comfortable. The location outside of the main flow was perfect. we will definitely be back.

James W. on 01/07/2014
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snowy new year getaway

We had a wonderful time at Fontana cabin! The cabin was very cozy with nice amenities and a great location. The staff was wonderful and we look forward to our next stay at elk springs resort!

Stephen M. on 01/06/2014
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fontana is nice, but overdue for some updates.

The Fontana is in a good location, the cabin is clean, & the service is great, but a few correctable things are about due. The sleeper sofas need new mattresses. They are pretty uncomfortable, even for kids. Also, the master bed mattress was pretty worn-it had "dips" in it. The family room tv is an old CRT with a poor picture. There are no blinds on the rear window or doors to the deck or upstairs by the pool table. Thus, sunlight will probably awaken anyone sleeping on the sleeper sofa. We (6 of us) stayed in the resort last year at a different cabin; it was much nicer (but more expensive). So we probably got what we paid for. Without new mattresses, the Fontana is really only fit for 2, not 6. Maybe pack an air mattress or 2. Also, the deck has access from the cabin & an outside set of steps. Thus, it felt less secure than a cabin that has access to the deck only thru the cabin.

None Given on 07/01/2014
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fontna

Tlhe directions to the house are misleading. Nowhere in the handout did it say go to 3A. The directions were from 3 and if you come into town from the East, you pass the road to turn. My wife had to look up the neighborhood on a Gatlinburg handout.

Joseph H. on 04/12/2014
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22nd anniversery

Great!!!!

Lynn W. on 03/04/2014
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my wedding (fontana)

Very relaxing, enjoyable and plenty of space. A little too close to other cabins but still a nice place to be.

Christian B. on 09/10/2014
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great cabin

This was our first experience with cabin rental and vacation in Gatlinburg. Cabin was cozy and well maintained. We will definitely stay at Elk Springs Resort in the future.

Scot M. on 04/19/2014
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our secret get-a-way

We've rented thru Elk Springs in the past and we've never been disappointed. Our recent visit was in Fontana and it was simply breathtaking. The cabin was well laid out and we had plenty of room for the 2 of us. We definitely enjoyed our stay and will always use Elk Springs Resort!! The staff were very helpful in scheduling and gave us a discount for being a repeat customer. Hands down this is the best place to stay if you need a secret get-a-way.

Erica B. on 06/04/2014
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excellent cabin experience!!!

The pictures on the website is great but seeing this property in person is breathtaking. Every accommodation was available and some...I am looking forward to visiting again with some more family and friends. Love it!!!

None Given on 07/04/2014
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great stay

Great stay

Alin B. on 07/27/2014
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nice but small

Fontana, is the very first cabin in the resort, surprisingly the traffic was not too bad, not really much of a view. For us it was far from places where we went. It was pretty small for our family of 5 with teens 17, 15, 13. It did not have a master bath (not a big deal, just not what I had expected). Thankfully we brought 2 air mattresses due to our experiences elsewhere; the sofa beds were not too good as we expected. The kitchen was well equipped, the hot tub was nice. Kinda strange there was no DVD player in the main room. It was a nice cabin, but I would recommend it more for a couple or family with small children.

Jeff V. on 07/29/2014
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quiet escape - we made ourselves at home

My husband and I stayed in the Fontana cabin for our first visit together to the Smoky Mountains. We loved having all the space and comforts of an entire house. The cabin would have been perfect for two couples, because the upstairs loft bedroom actually was quite private, tucked around the corner from the common area with pool table. The cabins are situated in a development on a wooded hillside, which is very quiet, and only a 5 minute drive to town. We did have a sense of privacy there, even on the deck, because the trees blocked the view from the cabin next door. Our only disappointment was the lack of outdoor furniture. There is no where to sit outside to eat meals. The wooden rockers are very uncomfortable. A picnic table would be sufficient, and there is plenty of room. If you are staying at the Fontana, we recommend bringing some folding lounge chairs for the deck.
The cabin is absolutely spotless! We really were able to relax here, and we especially enjoyed sitting in the hot tub at night under the stars. We would definitely rent the Fontana again.

Talia C. on 09/22/2014
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relaxing

Fun weekend in the mountains. A little far from town but not too bad.

Daniel C. on 10/14/2014
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an excellent getaway

Such an amazing trip. The place was so beautiful.

Peter P. on 11/18/2014
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wonderful

We really enjoyed our stay and would have loved to stay longer. Will definitely come back someday.

Alyssa K. on 11/22/2014
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adorably cozy luxury camping!

Wonderful new clean cabin! Booking was easy, great customer care from Marty! We can't wait to return and starting to plan next years return!

Nadia T. on 09/14/2014
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couple's getaway

My husband and I were looking for a place to get away from the usual and relax. We were 100% satisfied with our stay at Fontana! It was a beautiful cabin, location was great, and it had everything we needed. It was such a relaxing and peaceful time. The cabin is more than adequate for two couples to stay, but it was absolutely perfect for my husband and myself. We had zero problems with the property. I would highly recommend it to someone looking for a beautiful place to vacation.

Betty R. on 03/02/2015
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wonderful with minor oversights

My husband and I loved the cabin. We had trouble at first getting into the cabin because they gave us the wrong door code. It was frustrating and took about 30min to get a hold of someone to get the correct code. The place was pretty clean but a couple things to note: 1. the upstairs I don't think was cleaned because there was hair EVERYWHERE, which is gross. 2. both mattresses were terrible. They definitely need to be replaced. 3. There is a timer for the wifi (which is weird) but luckily we found it and were able to override it to use the wifi in the morning. Other than those minor details, we enjoyed our stay immensely and plan on returning.

None Given on 08/24/2014
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absolutely wonderful

First time to Gatlinburg. The house was perfect. Charming, cozy and very comfortable. Nothing missing (except hangers for closets of all things!) Great location with complete privacy on both sides. Would definitely recommend to others.

None Given on 12/13/2014
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great cabin

It was a great vacation rental experience for me and my family. We was inlove with the cabin. We wanted to see snow but we still have a great time. We also had the chance to see a big black bear on the way back to the cabin. We will be back.

Travis S. on 11/17/2014
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wonderful

We were very impressed with the cabin. It was our 40 the anniversary get away. Every room was very nice. Thanks for leaving coffee filters. Little things like that salt pepper. Really make a difference when we forget something. I feel it was thoughtful. The bed was very comfortable. We would recommend the FONTANA

Marvin G. on 09/16/2014
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family trip

We loved staying at the Elks Resort cabin. Next time we will cancel all activities and just stay at the cabin and relax

Jennifer W. on 01/25/2015
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a great getaway

My husband and I decided to take a mini vacation and the Fontana was perfect! The cabin was just as it was described and looked just like the pictures. We had a few questions regarding the hot tub and called property management and they responded quickly and were very courteous. I look forward to coming back and staying again.

Charlotte S. on 12/02/2014
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weekend away!

Very nice experience. The cabin is just minutes away from downtown Gatlinburg and Pigeon Forge. And also just minutes away from the great Smoky Mountain national Park. The location was terrific.
The cabin was beautiful. Jacuzzi, fireplace, Jacuzzi bathtub upstairs, pool table… Very comfortable and very nice.
The entire place was very clean and organized and had all of the kitchen utensils necessary to stay home and cook some great meals.
The whole cabin community was very peaceful and quiet.

James M. on 01/03/2015
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even better than expected!

My husband and I had the best vacation getaway at the Fontana. The cabin was even better than we expected. Beautifully decorated, great amenities, private, perfect for a romantic getaway! Wish we could have stayed longer - we hated to leave!

Judy F. on 02/09/2015
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worst experience

First night the bath tub on the second floor was leaking in our bedroom, so it was hard to sleep that night, we called the maintenance desk in the morning: they said we cannot do anything about if you dont call us at the moment of incident, second night same thing and no hot water, we called them right away they sent somebody that said that the bath tub need to be replaced. The next day we didnt hear from anybody so we called and asked for explanation refund, they said the manager will call us to refund us or change us to a different cabine, he never did call us and they ignored our calls later...we were really disappointed, so i think the next time we will choose another cabins company because for the price that we paid there are better service companies and well located in the mountains

None Given on 01/21/2015

We are sorry to hear you were disappointed in your stay, Mohamed. We can certainly understand this can be frustrating, however, we do show that a representative did speak with you and offer to move you because of the leak. We did try in good faith to take care of you during your stay, our hands are tied if you choose to stay at the cabin. We sincerely apologize for any inconvenience experienced and hope you were able to enjoy your time spent in our area in light of this issue.

Response from Elk Springs Resort Cabin Rentals on 06/28/2017
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great weekend getaway

We had a great time. The cabin was wonderful. Very comfortable and had everything we needed. We will definitely be back.

Sandy C. on 02/18/2015