3 Bedroom Luxury Gatlinburg Cabin with 9 Foot Theater Screen

  • Location: Gatlinburg, TN
  • Bedrooms: 3
  • Bathrooms: 3.00
  • Pet Friendly: Pets Not Allowed
  • Internet: Internet Available
  • Wheel chair accessible: No

This 3 bedroom home theater cabin features 3 master suites and 1 master with Jacuzzi tub, an outdoor hot tub, gas grill, pool table, game table and many other amenities. Watch movies on your own private 9 foot theater screen with surround sound system. Enjoy your favorite football or basketball game on the big screen television. Or have a cookout on the large deck that features a stainless steel gas grill. Free wireless internet in this huge 2 bedroom cabin.

The upstairs bedroom features 2 queen sized beds and a private bath. The adjoining loft has a game table and queen sleeper sofa. The main entry level master suite features a king sized bed, Jacuzzi tub and master bath. With the lower level theater and game room adjoining another master suite with private bath.

For your convenience, this cabin is equipped with a washer/dryer and a dishwasher as well as a full kitchen with pots and pans. There is comfortable seating for 6 on the main level, 8 in the lower level and 6 in the upper level loft area.

Bedroom and Sleeping Arrangements: Main Level King Suite: King Bed - Sleeps 2 Main Level Great Room: Queen Sleeper - Sleeps 2 Lower Level King Suite: King Bed - Sleeps 2 Upper Level Suite: Queen Bed - Sleeps 2 Upper Level Suite: Queen Bed - Sleeps 2 Upper Level Loft: Queen Sleeper - Sleeps 2

Amenity

    • jetted tub
    • king
    • queen
    • shower
    • sleep sofa /futon
    • toilet
    • tub

Attractions

    • autumn foliage
    • caves
    • churches
    • cinemas
    • festivals
    • forests
    • live theater
    • museums
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours

Entertainment

    • DVD Player
    • Pool Table
    • Satellite / Cable
    • Television
    • 3 DVD Players
    • 5 DVD Players
    • Cable TV
    • ESPN & ESPN2
    • Free Wireless Internet
    • Home Theater Room
    • Pool Table
    • Home Theater with 9' Screen
    • 5 TV's
    • 2 DVD / VCR Combo Players

General

    • Air Conditioning
    • Clothes Dryer
    • Fireplace
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine

Kitchen

    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher

Leisure activities

    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking

Sports and adventure activities

    • fishing
    • fly fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • whitewater rafting

Living

    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Jacuzzi Tub
    • Linens
    • Washer & Dryer
    • Sofa and Love Seat seating for 5
    • 1 Queen Sleeper Sofa
    • 2 King Sized Beds
    • 2 Queen Sized Beds
    • Comfortable Seating for 8
    • Sofa
    • Gas Fireplace
    • 6 Dining Chairs
    • 2 Bar Stools

Business

    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet

Outdoor

    • 2 Rocking Chairs
    • 4 Rocking Chairs
    • 6 Rocking Chairs
    • Deck
    • Gas Grill
    • Hot Tub
    • Porch Swing
    • 2 Rockers
    • Picnic Table
    • Covered Deck
    • Porch Swing

Geographic

    • Close to Town

Convenience

    • Area FitnessCenter
    • Movie Theatres
    • Nearby Bowling Alley
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Indoor Pool
    • Nearby Medical Services
    • Outlet Shopping
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • 20 Minutes to National Park
    • 25 Minutes To Outlet Malls
    • 20 Minutes to Pigeon Forge
    • 20 Minutes to Pigeon Forge
    • 25 Minutes to Ober Gatlinburg
Dates Nightly Weekend Weekly Monthly
Seasonal
07/22/2018 - 07/26/2018
Min. Stay: 2 Nights
$392      
Peak
07/27/2018 - 07/28/2018
Min. Stay: 2 Nights
$528 $528    
Seasonal
07/29/2018 - 08/02/2018
Min. Stay: 2 Nights
$521      
Peak
08/03/2018 - 08/04/2018
Min. Stay: 2 Nights
$528 $528    
Seasonal
08/05/2018 - 08/09/2018
Min. Stay: 2 Nights
$521      
Peak
08/10/2018 - 08/11/2018
Min. Stay: 2 Nights
$528 $528    
Winter
08/12/2018 - 08/16/2018
Min. Stay: 2 Nights
$467      
Peak
08/17/2018 - 08/18/2018
Min. Stay: 2 Nights
$487 $487    
Winter
08/19/2018 - 08/23/2018
Min. Stay: 2 Nights
$431      
Peak
08/24/2018 - 08/25/2018
Min. Stay: 2 Nights
$487 $487    
Winter
08/26/2018 - 08/30/2018
Min. Stay: 2 Nights
$431      
Seasonal
09/01/2018 - 09/03/2018
Min. Stay: 2 Nights
$444      
Winter
09/04/2018 - 09/06/2018
Min. Stay: 2 Nights
$400      
Seasonal
09/07/2018 - 09/08/2018
Min. Stay: 2 Nights
$444 $444    
Winter
09/09/2018 - 09/13/2018
Min. Stay: 2 Nights
$400      
Seasonal
09/14/2018 - 09/15/2018
Min. Stay: 2 Nights
$444 $444    
Winter
09/16/2018 - 09/20/2018
Min. Stay: 2 Nights
$425      
Seasonal
09/21/2018 - 09/22/2018
Min. Stay: 2 Nights
$473 $473    
Winter
09/23/2018 - 09/27/2018
Min. Stay: 2 Nights
$425      
Seasonal
09/28/2018 - 09/29/2018
Min. Stay: 2 Nights
$473 $473    
Off Season
10/01/2018 - 10/04/2018
Min. Stay: 2 Nights
$492      
Peak
10/05/2018 - 10/06/2018
Min. Stay: 2 Nights
$624 $624    
Off Season
10/07/2018 - 10/11/2018
Min. Stay: 2 Nights
$530      
Peak
10/12/2018 - 10/13/2018
Min. Stay: 2 Nights
$583 $583    
Off Season
10/14/2018 - 10/18/2018
Min. Stay: 2 Nights
$530      
Peak
10/19/2018 - 10/20/2018
Min. Stay: 2 Nights
$583 $583    
Off Season
10/21/2018 - 10/25/2018
Min. Stay: 2 Nights
$530      
Peak
10/26/2018 - 10/27/2018
Min. Stay: 2 Nights
$583 $583    
Off Season
10/28/2018 - 10/31/2018
Min. Stay: 2 Nights
$530      
Peak
11/02/2018 - 11/03/2018
Min. Stay: 2 Nights
$450 $450    
Winter
11/04/2018 - 11/08/2018
Min. Stay: 2 Nights
$400      
Peak
11/09/2018 - 11/10/2018
Min. Stay: 2 Nights
$450 $450    
Winter
11/11/2018 - 11/15/2018
Min. Stay: 2 Nights
$400      
Peak
11/16/2018 - 11/17/2018
Min. Stay: 2 Nights
$450 $450    
Holiday
11/18/2018 - 11/24/2018
Min. Stay: 2 Nights
$626 $626 $3437  
Winter
11/25/2018 - 11/29/2018
Min. Stay: 2 Nights
$438      
Seasonal
11/30/2018 - 12/01/2018
Min. Stay: 2 Nights
$488 $488    
Winter
12/02/2018 - 12/06/2018
Min. Stay: 2 Nights
$438      
Seasonal
12/07/2018 - 12/08/2018
Min. Stay: 2 Nights
$488 $488    
Winter
12/09/2018 - 12/13/2018
Min. Stay: 2 Nights
$438      
Seasonal
12/14/2018 - 12/17/2018
Min. Stay: 2 Nights
$488 $488    
Holiday
12/18/2018 - 01/02/2019
Min. Stay: 2 Nights
$626 $626 $3437  
Off Season
01/04/2019 - 01/05/2019
Min. Stay: 2 Nights
$383 $383    
Winter
01/06/2019 - 01/10/2019
Min. Stay: 2 Nights
$372      
Off Season
01/11/2019 - 01/12/2019
Min. Stay: 2 Nights
$383 $383    
Winter
01/13/2019 - 01/17/2019
Min. Stay: 2 Nights
$372      
Peak
01/18/2019 - 01/20/2019
Min. Stay: 2 Nights
$422 $422    
Winter
01/21/2019 - 01/24/2019
Min. Stay: 2 Nights
$372      
Off Season
01/25/2019 - 01/26/2019
Min. Stay: 2 Nights
$383 $383    
Winter
01/27/2019 - 01/31/2019
Min. Stay: 2 Nights
$372      
Off Season
02/01/2019 - 02/02/2019
Min. Stay: 2 Nights
$383 $383    
Winter
02/03/2019 - 02/07/2019
Min. Stay: 2 Nights
$372      
Off Season
02/08/2019 - 02/09/2019
Min. Stay: 2 Nights
$383 $383    
Winter
02/10/2019 - 02/13/2019
Min. Stay: 2 Nights
$372      
Seasonal
02/14/2019 - 02/16/2019
Min. Stay: 2 Nights
$416 $416    
Winter
02/17/2019 - 02/21/2019
Min. Stay: 2 Nights
$372      
Off Season
02/22/2019 - 02/23/2019
Min. Stay: 2 Nights
$383 $383    
Winter
02/24/2019 - 02/28/2019
Min. Stay: 2 Nights
$372      
Seasonal
03/01/2019 - 04/30/2019
Min. Stay: 2 Nights
$466 $466 $2478 $11700
Winter
05/01/2019 - 05/02/2019
Min. Stay: 2 Nights
$372      
Seasonal
05/03/2019 - 05/04/2019
Min. Stay: 2 Nights
$416 $416    
Off Season
05/05/2019 - 05/09/2019
Min. Stay: 2 Nights
$383      
Peak
05/10/2019 - 05/11/2019
Min. Stay: 2 Nights
$422 $422    
Off Season
05/12/2019 - 05/16/2019
Min. Stay: 2 Nights
$407      
Seasonal
05/17/2019 - 05/18/2019
Min. Stay: 2 Nights
$443 $443    
Off Season
05/19/2019 - 05/23/2019
Min. Stay: 2 Nights
$407      
Peak
05/24/2019 - 05/27/2019
Min. Stay: 2 Nights
$449 $449    
Off Season
05/28/2019 - 05/30/2019
Min. Stay: 2 Nights
$407      
Peak
05/31/2019 - 06/30/2019
Min. Stay: 2 Nights
$486 $486 $2597 $12300
Peak
07/01/2019 - 07/02/2019
Min. Stay: 2 Nights
$486      
Holiday
07/03/2019 - 07/06/2019
Min. Stay: 2 Nights
$680 $680    
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  • Overall:
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    Yes

great stay with a few bumps

Good:70% Great location, great neighborhood, good value and peaceful. Arcade games, movie room and hot tub. Great family value.

Bad: filthy, gross carpet and floors are so dirty my feet turned black, truly disgusting for anyone. Bed frames are so loose that the whole bed shakes when you roll over let alone anything else. Cheapest soap I have ever used.

Overall good but they could do much better with very little expense.

None Given on 06/20/2018

We appreciate you sharing your experience with us, Johnathan. It is a pleasure to hear that your overall experience was good. However, it is regrettable that you experienced any issue during your stay. I have reported your concerns to the proper departments, and I can assure you we will have them addressed. Please keep in mind, we do offer 24/7 staff assistance during your stay. Many tasks can be resolved in a timely manner. Please don't suffer; call us! We certainly understand that these items were an inconvenience and sincerely apologize. We hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 06/26/2018
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vacation enjoyment

Staying at Mountain Magic was a great and enjoyable vacation experience. The cabin offered privacy for all involved as well as opportunities for joint engagement and fun activities (arcade, movies, pool table, etc.) There was something for all ages to enjoy. The cabin location and amenities were great as well.

None Given on 06/18/2018

Thank you for your fantastic 5-star review, Sheila! It is great to hear that you fully enjoyed your recent cabin stay. You certainly chose a great cabin to relax and enjoy some top-notch amenities. Mountain Magic is also in a perfect location; it is close to downtown Gatlinburg and private enough to get that true mountain feel. We hope you will make plans to visit us again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 06/18/2018
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    No

convenient location, plenty of room.

Staff and maintenance people were friendly and accommodating. Called for maintenance and they came right away. Very disappointed in condition of cabin. Trash was left from previous renters, food wrappers stuffed in closets. Microwave downstairs had an explosion of something inside it. Bathroom floor on main room had ground-in dirt where cupboards jut out. Needs a steam mop or scrubber on floor. Some of the pillows were soiled, ripped with no pillow covers on them. Disgusting. Cold some nights with only a couple of blankets for 12 people. Had to call for bath towels as only two left for us. Had to clean toothpaste off cubboard front, wiped off smudges on upstairs microwave and stovetop. Having a vacuum or swifter would have been nice for clean-ups. Downstairs carpet ripped, stains all over, with damp musty smell. My allergies really flared up and avoided this area but could smell upstairs when door opened. Recommend a dehumidifier and no carpet. Several lightbulbs burnt out, bin in fridge stuck, had problems with ice maker. Also bulb in fridge pulled out with wires showing. Also, kids could not sleep on loft pullout, as no padding left on mattress, only springs! View not good, very disappointing as the mountains were beautiful. There was garbage all over back yard, unsure if bears got in it or it was left out unsecured. I paid extra for deep cleaning but this was not the case. As a “resort”, I had higher expectations. This could be a beautiful place if better maintained or more aware of what upkeep is needed. Cleaners need to be checked up on in making sure they are doing their job. I left them a note telling them about microwave in downstairs and bloodstain or something on dining room drape. That was gross! Hope they found this helpful.

None Given on 04/09/2018

Thank you for taking the time to share your experience with us. We truly appreciate your feedback and would like to assure you, this is not indicative of a typical stay with us. The housekeeping and maintenance departments have been made aware of these issues and each item will be addressed. Please do not hesitate to contact us during your stay should you find that any aspect of your stay is not up to your standards. Please don't suffer, call us. We love assisting our guests! As you experienced first hand when you called to report the issue with the dryer door and the sliding door, we are fully staffed and ready to address any issue found, if given the chance. We provide 24/7 guest assistance to ensure any issue is taken care of with the sense of urgency you will come to expect while you are our guest. We are happy to see the issues that were reported were resolved quickly. The representative did explain when you called to report there were no towels in the cabin the cleaner needed to go back to our laundry facility to get them and would be bringing those back. We care about the quality of your stay and find all feedback helpful as it assists us in ensuring each stay is exceptional. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 04/10/2018
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    Yes

satisfaction guaranteed

I was very happy with our stay at Mountain Magic. It was clean, easy to get to, and exactly what the description stated. The only issue we had during our stay was not having enough hot water. There were 9 ladies in our group and I figured that since the house was equipped to accommodate 12 people, there would be enough hot water, but there wasn't. Other than that, we had a wonderful stay and I will most definitely consider this location again when we visit Gatlinburg!

Jennifer H. on 04/10/2018

Thank you for your wonderful review, Jennifer! We are happy you enjoyed your stay, however, disheartened to hear you experienced this issue with the hot water. We are happy to see our technician was able to fix the issue quickly, as it was a flipped breaker. We care about the quality of your stay and will take all steps necessary to ensure your stay is exceptional. We sincerely apologize for any inconvenience experienced and hope you will stay with us again in the future.

Response from Elk Springs Resort Cabin Rentals on 04/10/2018
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wonderful cabin!

The house was beyond wonderful. The kitchen is a little cramped and not social. We had a lot of cooking we planned to do and the couples that were in charge of each meal were a bit secluded from the rest of the group. Not a complaint, but if you are big cooks like we are, it’s important to know. My complaint about the kitchen- the knives are horrible. Very dull and some are falling apart. Everything else was awesome. Plenty of dishes and cookware. Additionally, you can hear EVERY MOVE made throgOut the house. You could hear the people on the third floor in the basement when they got out of bed. This made sleeping in very hard. Again, not a direct reflection of the cabin itself. I would gladly stay here again. Maybe bring some ear plugs??

Kelsey L. on 05/15/2018

Thank you for taking the time to share your experience with us, Kelsey. We certainly appreciate your feedback, as it helps to ensure each visit is exceptional. I have reported your concern regarding the knives to our head of housekeeping to be addressed. I am very sorry for the lack of a sound barrier inside the cabin. Most cabins in this area are built this way. Please bear in mind, these were meant to be vacation homes and not to be lived in, so this is why they were designed this way. We are pleased to hear that you enjoyed your overall stay and hope you will make plans to visit in the future. Remember, as repeat customers you will enjoy 10% off all future bookings!

Response from Elk Springs Resort Cabin Rentals on 05/16/2018
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    Yes

great

Beautiful cabin, will definetly stay here again in the future.

None Given on 06/08/2018

Thank you for your wonderful 5 Star review, Jose! We are happy to hear you enjoyed your stay and would consider it an honor for you to stay with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!

Response from Elk Springs Resort Cabin Rentals on 06/08/2018
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elk springs resort

Nice cabin- good location

None Given on 08/01/2017

We are pleased you enjoyed your stay at Mountain Magic. We hope you are already planning your next visit. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 08/02/2017
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    Yes

mountain magic

Great location!

None Given on 08/28/2017

Thank you for your kind review, Mark! We are happy you enjoyed your stay and hope you will visit again soon!

Response from Elk Springs Resort Cabin Rentals on 08/29/2017
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disappointed

Last minute there was a problem with the cabin we reserved so had to be moved to Mountain Magic. Totally understand that things happen, but the lack of empathy shown us was disappointing. Would have been nice to have been given options about other available cabins or delaying our trip, along with maybe a free night's stay or a restaurant gift certificate as a gesture of good will. We spent several hours looking at Elk Springs' and other cabin rental companies' websites trying to find the cabin that suited us, and were disappointed that things didn't go as planned. Mountain Magic was fine but were glad to finally get to Secret Garden late in the week. Wish a little more concern and consideration had been extended to us.

None Given on 10/26/2017

We appreciate your review, Nick and Leanne. I am truly sorry for the lack of concern you felt during your stay here. This truly saddens us, as customer service is very important to us. I will be sure to make our management team aware. We are delighted that you enjoyed your stay in spite of the changes that had to be made. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts.

Response from Elk Springs Resort Cabin Rentals on 10/26/2017
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great stay

We went for a long weekend and had a great time. We were able to check in early, which was great. Everything was clean and in order at the cabin. We all had a wonderful time

None Given on 10/24/2017

Thank you for your wonderful 5 star review, Becky! We are pleased you enjoyed your cabin stay. It would be our pleasure to serve you again in the future. Please keep in mind, as our repeat guest you will enjoy 10% off all future bookings!

Response from Elk Springs Resort Cabin Rentals on 10/24/2017
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    Yes

perfect for our group

This cabin was clean and roomy. Had everything we needed for our group of 10 on our weekend getaway. Easy check in and check out. Amenities were just as described and provided fun for our group. Short drive to Dollywood splash country and gatlinburg area.

None Given on 08/22/2017

Thank you for your kind review, Meagan! We are delighted to hear your stay was exceptional. It sounds like you found the perfect cabin! We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 08/22/2017
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familyvaca#2

WONDERFUL!5

None Given on 12/30/2017

Thank you for your wonderful review, Kimberly! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 12/31/2017
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    No

beautiful cabin in need of some repair.

Loved the cabin but definitely had some issues. The kitchen was absolutely bare minimum with not enough cooking utensils to cook full meals. The pool table was in horrible repair. The hot tub did not get to temp. The video game machine only partially worked. There was trash and debris ALL over the grounds around the cabin. It was quite disappointing compared to a lot of the cabins we have stayed in around the area.

Britton F. on 03/19/2018

Britton: Thank you for your feedback. We are very sorry you were disappointed with your stay. However, none of the issues you mentioned were reported, before, during or after your stay. We welcome the opportunity to address these problems while you are our guest to allow you to have a stress free vacation. Our kitchens are usually well stocked. In the event you felt you were missing something, a simple phone call to Customer Service was all that was needed. Once that call is placed, we can usually be dispatched and at your cabin in 30 minutes or less. Please don't ever hesitate to make us aware of something that is interfering with you having a top-notch guest experience. That is what we are here for! We hope you will consider a return stay with us and give us the opportunity to show you what our standard 5 star cabin getaways are all about.

Response from Elk Springs Resort Cabin Rentals on 03/19/2018
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    Yes

pleasant surprise after first experience

We started off in Desire Fulfilled and we were moved to this one due to a termite issue. This cabin was much nicer, cleaner, not as secluded, closer to the main road, etc. The master bedroom didn't have a comforter which would have been nice but overall this cabin was enjoyable. We aren't sure we would pick Elk Springs again, however, since we had the termite issue in the other cabin and they refused to give us a refund. We have still not received a call from a manager as they said they would.

None Given on 03/24/2018

Again, thank you for your honest feedback Nicholas. We are glad to hear you had a better experience in the Mountain Magic cabin. I have reported your concerns regarding the comforter to our housekeeping department and we apologize for the oversight. In cases such as these, our agreement clearly states that we do not refund if we can accommodate you in a comparable cabin. Per your request, our management team has made attempts to contact you. Please feel free to return us call at any time to further discuss your concerns.

Response from Elk Springs Resort Cabin Rentals on 03/24/2018
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    Yes

mountain magic 2/3 through 2/6/2016

Overall good. Loved the fireplace and the coziness of the first floor. Bed comforters need to be cleaned in all three bedrooms. The master suite on the first floor bed covers had an odor to them. Bathroom floors need to be cleaner. Carpet in basement area not clean. Very worn in appearance. Close to downtown Gatlinburg which was nice.

Tambra J. on 02/08/2016

Thank you for your feedback, Tambra. Customer service is very important to us and we take guest complaints seriously. We have made some staffing changes in our housekeeping department to provide better cleaning standards in all of our cabins. We sincerely apologize for any inconveniences this caused you during your stay. We welcome the opportunity to provide you with a 5-star stay on your next visit here. We are currently running a great Groupon special and hope you will consider a future stay with us.

Response from Elk Springs Resort Cabin Rentals on 12/24/2016
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wonderful cabin

Mountain Magic was a great cabin! We enjoyed our stay and wish we could've stayed longer!

David E. on 08/02/2016

Thank you for your wonderful review, David! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to stay with us again!

Response from Elk Springs Resort Cabin Rentals on 03/01/2017
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not what we payed for or expected

We booked our cabin early 2016. While driving to our vacation we received a phone call telling us our cabin would not be available, because it was discovered the unit had bats in it. We were upgraded to a unit for 3 nights then required to move out and into our original unit. The morning after our first night at the second unit our two grandchildren found a dead bat their bathtub.

Dennis G. on 06/27/2016

Thank you for sharing your experience with us, Mr. Grady. We are sorry you were disappointed with your stay. We can certainly understand that it was an inconvenience to have to move during your stay. As our representatives discussed with you, the reason the move was necessary was due to the upgraded cabin being booked for the remainder of your stay. It was not possible to simply trade cabins with the incoming guests as you suggested. It is never our intent to move any of our guests, however, once the bats were found in the chimney we could not in good conscious let you stay in the cabin until the bats were trapped by our local wildlife authorities. While we can understand your disappointment, both of the options given were upgrades. We sincerely apologize for your disappointment and hope you and your family enjoyed your time spent in our area.

Response from Elk Springs Resort Cabin Rentals on 03/12/2017
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mountain. magic review

Wanted to make sure someone knew - 2 people in our cabin had numerous bed bug bites all over their face, arms and back. Both of these women stayed in the master jacuzzi suite on the main floor & slept in that bed. You may want to take precautions for bed bugs!! Other than that everything was great. There wasn't enough toilet paper for 10 people & think there should have been atleast enough for the # of people staying in the cabin without having to bring our own- but that is very minor. The response to a few of our needs by maintenance was very quick and we appreciated that. We would not recommend to someone only based on the bed bug bites.

April H. on 04/21/2016

Thank you for sharing your concerns with us, April. We take all reports of bed bugs seriously and investigate each report. We have strict policies in place for situations such as this and can assure you, procedures were followed in this case. After receiving your report, we contacted a canine inspection team. The cabin was shut down to restrict access and the canine unit performed a thorough inspection throughout the entire cabin. We are happy to report, the canine unit did not find any signs of bed bugs. It is possible that the bites may have come from gnats or other insects that are native to our area. Please contact us during your stay should you ever experience bites such as this again. We provide 24/7 guest assistance and are here to assist you in every aspect of your stay. We will take all steps necessary to make sure you have the peace of mind you deserve while you are our guest. We sincerely apologize for any discomfort experienced and hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 06/18/2017
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awsome!!

My family had a fabulous time, we even got an early check in and after driving 12hes was really a n added bonus that we didn't have to wait until 3pm.Only 2 draw backs the basement needs proper heating and the TV in the bedrooms are outdated remotes didn't always works .But overall it was a 5 star stay.I will definately be back.

Shelley G. on 03/27/2016

We appreciate your kind feedback Shelley. The lower level heating issue can typically be remedied by closing off a vent or two in the upper level and leaving the ceiling fans on for circulation purposes. We do welcome the opportunity to correct any issues for you while you are our guests and would have sent maintenance over to assist with this problem. Since your stay, the bedroom tvs have been updated. We hope you will consider a future stay with us.

Response from Elk Springs Resort Cabin Rentals on 03/04/2017
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best cabin ever

The cabin was awesome both the stay and location. By far this is the cleanest cabin I ever stay and well maintain. The only concern I have they do not have HDMI port on their TV. VGA cable is way too old school. For the location, it located just 10-15 minutes drive from downtown. The best part of the location is that it is located on the opposite side of the heavy traffic. While everyone trying to get out of town after dinner, we do not have any traffic problem!

None Given on 04/28/2016

Thank you for your wonderful review! We love to hear that you enjoyed your stay. We agree, the location is perfect, an easy 10 minute drive from downtown Gatlinburg. We apologize for the inconvenience of not having HDMI ports on the televisions. We don't allow anything to be hooked up to our electronic equipment. This can potentially damage our equipment. There also is a fee we charge at check out to reconnect the equipment if it's not hooked up properly. We value you as our guest. We hope that you will consider staying with us during your next visit to our Great Smoky Mountains. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!

Response from Elk Springs Resort Cabin Rentals on 05/01/2016
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birthday getaway

The vacation house is beautiful. It had plenty of space for our group to sleep, play and hangout. The rooms are spacious with plenty space to walk around the beds, lay you luggage while unpacking etc. Bathrooms are clean, and just the right size. Towels provided are just okay, if you want fluffy bring your own. Furniture and beds are comfortable. Kitchen is well appointed, some items are flimsy if you are prepping/cooking but for takeout food they will do. Overall, we love the location, the house is just as pictured, plenty of space for our group, 3 families with pre-teen kids, party of 9. Have already recommended to my friends, we had a great time!

None Given on 08/30/2016

Thank you for allowing us to be a part of such a wonderful celebration, Maria! We are delighted to hear your stay was exceptional. It sounds like many wonderful memories were made during your visit. We hope you will consider making Elk Springs Resort part of a new tradition when visiting our beautiful Great Smoky Mountains. Hurry back, your next adventure awaits!

Response from Elk Springs Resort Cabin Rentals on 09/21/2016
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best stay ever!

The photos were great, but i was more than pleased when we walked into the cabin. The space was incredible and plentiful, the location was amazing. I have no complaints!

Jerri F. on 05/24/2016

Customer satisfaction is our #1 goal! We are so happy you enjoyed your stay! Please give us a call and book your next vacation!

Response from Elk Springs Resort Cabin Rentals on 02/13/2017
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beautiful cabin

Mountain Magic is beautiful... We stayed for a week with our family and had a good time there.Plenty of space. My only recommendation is that the furniture in general needs an upgrade and the sofa bed are very uncomfortable. We had a great time there. We will definitely go back.

Yulieska G. on 01/01/2017

Thank you for sharing your wonderful experience with us, Yulieska! We love to hear how much you and your family enjoyed your stay. We appreciate your feedback. We will share your recommendations with the appropriate department. Each of these items will be evaluated to see if they need to be replaced. We sincerely apologize for any inconvenience experienced due to these items and hope you will consider staying with us again during your next visit to Gatlinburg.

Response from Elk Springs Resort Cabin Rentals on 01/01/2017
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family gathers in smoky mountains

My siblings and spouses were all together for the first time under the same roof . It was a great time with beautiful weather in a nice location

None Given on 12/03/2016

Thank you for allowing us to be a part of your family get-away. It sounds like many wonderful memories were made! It was a pleasure having you as our guest and hope you will consider making us part of a new family tradition.

Response from Elk Springs Resort Cabin Rentals on 12/05/2016
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great cabin for group or family

This was the first time we have had a family get together out of town since both my children have married and had children of their own. I also haven't been to Gatlinburg in about 25 years, so I was a little apprehensive about renting a cabin knowing nothing about any of the rental companies. I first picked a cabin with another company, but was notified about 2 weeks after renting it that there was a 3 night minimum, so I cancelled that reservation. I was offered the 3rd night for half price, but that wouldn't help, since we could only stay for 2 nights. There were several cabins with Elk Springs that were inviting, and with the assistance of my children, we chose Mountain Magic, and it was perfect for our needs. It gave each family a floor of their own for privacy, but areas for family time. Everyone was pleased with the cabin. The only issues we had was a light out in the top floor bathroom, and had problems getting the dishwasher to start. Also, we assumed coffee filters for the coffee pot would be furnished. A grocery run had to be made before we could get our morning coffee, and for us coffee drinkers, waiting sometimes is not pleasant. Next time, however, we'll know.

Jeanie H. on 10/20/2016

Thank you for allowing us to be a part of such a special family gathering, Jeanie! We are happy to hear it was a success! We enjoy assisting our guests in making memories that will be cherished for a lifetime. We apologize for the confusion regarding coffee filters. Please contact us should you have questions regarding what will and will not be provided at the cabin. We are always happy to assist in making each visit enjoyable. We are sorry to hear about the issues with the bathroom light and the dishwasher. Please do not hesitate to contact us if you need assistance during your stay. We provide 24/7 guest assistance and welcome the opportunity to address any issues you may be experiencing. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 10/30/2016
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nice

It was my first cabin trip. It was nice and clean I loved everything about the trip.

Quinise P. on 02/14/2017

Thank you for allowing us to be a part of your first cabin stay, Quinise. We find that once you experience a Smoky Mountain vacation staying in a cabin, it is impossible to stay in anything else. Our goal is to provide a welcoming environment that will make you feel at home from the moment you walk through the door. We hope you will make plans to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!

Response from Elk Springs Resort Cabin Rentals on 02/14/2017
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great place to stay

I would definitely come back here again

None Given on 06/18/2017

Thank you for your 5-Star review, Lynette! We are elated to hear your stay was exceptional. We would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.

Response from Elk Springs Resort Cabin Rentals on 06/18/2017
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awesome stay... we'll be back in the fall!

Literally everything was great. The fireplace wasn't working but outherwise everything was perfect from check-in until check-out!

None Given on 05/03/2017

Thank you for sharing your kind feedback with us. Our gas fireplaces are for seasonal operation only and are turned off on or around April 1. Once the weather warms up and guests start using the air conditioning in the cabins, it really doesn't make sense to run the fireplaces at the same time. This helps to keep our utility bills in check and keep the costs associated with renting a cabin competitive with others in the area. We are pleased to see that you are planning a Fall trip here. You won't be disappointed! Oh and be sure to pack the camera. The colors and picturesque views of the Great Smoky Mountains in the Fall are just breathtaking.

Response from Elk Springs Resort Cabin Rentals on 05/14/2017
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off the beaten path

Very clean and ready for our arrival. Walls very thin so heard everything. Cabin name not labeled well which made it difficult to see in the night while raining. Hot tub jets not working.

Ashley H. on 07/10/2017

We appreciate your honest review, Ashley. We truly apologize for the lack of sound barrier. Please bear in mind, these were meant to be vacation homes and not to be lived in, so this is why they were designed this way. We do have 24/7 staff assistance and would have been more than happy to service the hot tub jets for you. Please don't suffer, call us. We love assisting our guests! We hope you will consider staying with during your next visit to Gatlinburg. Thank you for sharing your thoughts.

Response from Elk Springs Resort Cabin Rentals on 07/12/2017
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amazing time

IT WAS GREAT

Claudia G. on 07/12/2017

Thank you very much for the 5 star review! We are always pleased to hear from another satisfied guest. It is our pleasure to provide you with a wonderful cabin getaway experience and we hope you are already considering a future stay.

Response from Elk Springs Resort Cabin Rentals on 07/14/2017
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mountain magic

We really enjoyed the house but the cleanliness needs to be addressed. The stairs are dirty. There was a mop and dustpan in the kitchen but no broom. The rug in the living room mid level needs to be vacuumed.
The first night there my niece, 140 pounds, sat on the swing and it broke. She wasn't hurt but has a nasty bruise on her hip. We were unable to enjoy it for the rest of the weekend.

Cindy B. on 05/15/2014
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perfect cabin experience

From check in to check out, I could not have asked for anything more. Mountain Magic is a great cabin that is just minutes away from Gatlinburg and Smoky Mountain National Park. Our family had a great time and will be renting from Elk Springs Resort the next time we visit.

Andrew J D. on 04/26/2014
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mountain magic was as advertised!

We had a great time, and the cabin was amazing! The customer service was the best ever! We had an issue locking our door the first night, and someone responded immediately in person. Turned out that it was user error! We had a couple of other issues, one with the big screen cable box and another with a leaking toilet. Both were corrected immediately. It didn't matter what time we called, we got results! The cabin was super clean, and even better than we expected! We will definitely use again and highly recommend!

Nancy A. on 04/12/2014
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best cabins in the mountains

This is the second year we have come to Gatlinburg and stayed at Elk Springs, but the first time in Mountain Magic. I love the location, the layout, and relaxation. The one thing that bothered me about the cabin was that you could hear every single move that the people above you made. The rooms in the cabin are stacked on top of each other and if anyone is walking or moving, it echoes into your room. Other than that, I loved everything about our stay.

Alex B. on 06/03/2014
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great stay

great company.. great location.. clean wonderful condo!!!!!

None Given on 05/11/2014
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mountain magic

This cabin was great. I never knew that there was a little "town" back in that area. It was kind of out of the way but convenient at the same time. Cabin was in great shape and met all our needs. Only thing would be to get the projector hooked up to cable so you can utilize the area for more than just movies. Enjoyed our stay and would definitely come back.

Gary F. on 03/19/2014
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you will enjoy this cabin

We had a very nice stay. 9 family members total. PLENTY of room - which was great. I have no complaints about this property.

Kevin W. on 07/07/2014
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we will definitely return to mountain magic!!!

Words cannot express how much fun we had on our vacation!! The facilities were beautiful and perfectly located!!!

Mark H. on 04/14/2014
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great place to share with friends!

We took two families on this trip. It has a wonderful layout for families with teenagers. We couldn't have been more pleased!

Melanie G. on 05/05/2014
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mountain laurel and mountain magic

This is my second visit to your resort. The first was 2 years ago to Mountain Laurel and this time to Mountain Magic. Both times were perfection.
Question,,, during our last stay we watched several renters at other cabins leave and shortly after we would see the cleaning crew. However we never saw the hot tub service people come and empty and refill the tubs. Are the tubs emptied after each tenant has left or do you sometimes just check the chemicals and balance them if necessary?.

Thank you,
Joe Shaffer

Joseph S. on 05/16/2014
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it was more about the getaway!

Overall, my friends and I (3 couples) had a wonderful vacation getaway!! As for the was nice, convenient to town, and the bedroom accommodations were perfect.

There were some issues: 1)When we arrived the beds were not made and the cabin was not stocked with towels and toiletries. Property management sent someone to clean it within 15-20 minutes. 2)The sound would not work on the tv in the theater room. Maintenance arrived in approx. 30 minutes to repair. (the receiver was missing) 3) Hot tub would not get hot. Tried to troubleshoot based on maintenance recommendations, but could not get it to work. The following day maintenance arrived, could not fix, had to have a specialist to repair circuit. After a day of shopping and siteseeing the hot tub had been repaired and the rest of our vacation was awesome!!

Minor things could be looked into...the bar stool seats need to be replaced (felt like you would fall through one of them). Noticed some wear and tear on the sofa in the main living room. Finally, we noticed some ants around the patio door area and some in the downstairs bathroom...may be time for pest control treatment.

Most important to me was the experience....the minor issues were repaired/fixed in a relatively short amount of time and we enjoyed our stay!!

None Given on 06/03/2014
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best cabin!!!

We had a wonderful time in Tenneessee. We went zip lining, cave exploring, hiking and enjoyed our nights in the town. Our kids loved it.

Daniel Z. on 01/04/2015
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great stay in smokies

Very Clean, well furnished and great experience!

Peter W. on 07/10/2014
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fab!

Cabin was perfect!! Clean! We zipped one way out to dollywood and another drops you in gatlinburg. Great service and cabin was ready 2 hours early and they texted me to make us aware .

None Given on 07/19/2014
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we had a wonderful stay at elk springs!

If we came back to visit Gatlinburg, we would rent Mountain Magic again. It was everything we hoped for in a Smoky Mountain cabin experience. Everything was so simple from making the reservation, to small requests while we were there, and checking out. No stress! Beautiful, clean, and comfortable!

None Given on 08/04/2014
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thanksgiving in gatlenburg

Good location, layout of cabin and amenities great. One bed on top floor needs to replaced, very uncomfortable, as well as the futon on that floor. Difficult to adequately regulate heat on all 3 floors. Floor boards squeaked. Suggestion to stay on interstate past Pigeon Forge exit proved to be a challenge on a winding two lane road. Immediate customer service response to our request.

None Given on 12/16/2014
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elk springs getaway

We were three "mature" couples who just wanted to visit this area for a few days, and enjoy the beautiful colors. The Elk Springs staff was very helpful and attentive, checking on us a couple of times during our stay. Everything was perfect; the guys enjoyed the pool table, and the girls enjoyed the hot tub. The only two suggestions we have were: get some chalk for the pool table area, and the sofa in the main floor living area DESPARATELY needs to be replaced. It is trash. Everything else was great!

None Given on 11/19/2014
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wonderful place for vacation!

The picture shown on the website is exactly what you have in the cabin. Very nice and clean!

Shuo L. on 09/20/2014
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mountain magic review

The cabin was beautiful. I liked the amenities. It was spacious and clean. For some reason our code didn't work but we finally got in touch with someone who was able to help us get in. I liked the fact that it had two separate thermostats. The appliances were up to date and everything worked just fine. It was a wonderful experience. The only thing i didnt get to do was take a bath in the big tub because there were ants around it. I wasn't that upset because I know we're in the woods so some insects should be expected. When I posted pictures on Facebook people were asking where it was and I told them. I know you will receive more business and I know they will enjoy it as much as I did.

None Given on 06/03/2015
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very nice place

The cabin was wonderful and very clean. I have no problems with the stay. I would just recommend getting some better towels and fixing the wifi. Wifi worked off and on our entire stay.

Kizzy S. on 12/01/2015

Thank you for your kind review Kizzy. We apologize for the wifi, sometimes signals can be lost here in the Smoky Mountains resulting in sporadic coverage. We have recently replaced our entire supply of towels and we do this on a regular basis. As you can imagine, they wear out quickly. We appreciate your business and hope you will return again in the future!

Response from Elk Springs Resort Cabin Rentals on 12/01/2015
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couples getaway

Cabin was beautiful . Also within a couple minutes of town which was great .

None Given on 05/11/2015
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mountain magic

My family had a wonderful time. The cabin was beautiful, we loved our stay. We definitely be back soon.. Thanks!!!!

Troy M. on 04/14/2015
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mountain magic

The property was very spacious and met all of our expectations. Besides a few minor housekeeping issues, our family loved it and will definitely be visiting again!

Falanda C. on 04/24/2015
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truly a dream vacation

My team and I visited Tennessee to participate in the Great Smoky mountains half marathon and had the opportunity to stay at a Elk Springs Resort cabin. It's been the best experience we have had so far as a while. The cabin, the town, the race, the views. Everything couldn't have been better. It was just awesome to come back to Mountain Magic after a 13 miles run. We enjoyed the classic car show, a delicious dinner at Bullfish and a lovely walk thru Gatlinburg's old world village. We are already planning our next year trip. ??

Noricela T. on 09/15/2015

Thank you very much for the 5-star review and congratulations on completing the half marathon! It is our pleasure to provide you and your friends with a luxury cabin rental to enjoy some time away from the hustle and bustle of every day life. There are many things to see and do in Gatlinburg and surrounding areas. We would love to have you back as a repeat guest. Just mention that you have stayed with us before and we give you a 10% discount on your next booking. We look forward to your visit next year!

Response from Elk Springs Resort Cabin Rentals on 09/15/2015
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great stay

We had a very great time easy to find and very very clean... We will be staying again

Ochia B. on 04/07/2015
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all that!!!!

We absolutely loved the cabin. It was clean and spacious. Everything about the cabin screamed relax and enjoy. We will be back for a longer stay next year!!! Thank you!!

Deron C. on 06/07/2015
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family vacation

Plenty of room for 4 adults and 4 kids. We enjoyed spaces and comfortable setting inside the wooded area. Other than too many ants crawling around kitchen area, everything was great!

Bobby Y. on 08/30/2015

Thank you for your review Bobby. As you know, being surrounded by woods, there are some pesky bugs that can easily find their way inside. We would have quickly dispatched maintenance to come and spray the ants for you if they were such a nuisance. We do have a monthly pest control treatment done on each cabin as well. Sometimes, it takes a few days to totally eradicate them. We are glad that you were able to enjoy your vacation despite the ants invading your space!

Response from Elk Springs Resort Cabin Rentals on 08/31/2015
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mountain magic was magical

Mountain Magic was just that...magical! My husband celebrated his 40th birthday in this amazing cabin. The wrap around porch, the basement entertainment and the openness of the cabin in general was cozy enough for family time and still private enough to separate yourself from the kids. The kitchen had everything your needed! And though we did not see a bear...the leaning grass and disturbed wooded area beneath the porch sure gave us something to talk about. We will definitely be back!!

Jerome T. on 06/27/2015

Thank you for allowing us to be a part of such a wonderful celebration! We are delighted that you enjoyed your stay with us and hope that you will visit us again soon. Don't forget to mention that you are a returning customer so you can enjoy 10% off a future booking! Hurry back, more memories are waiting to be made!

Response from Elk Springs Resort Cabin Rentals on 06/22/2017
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unpleasent exerience

We had 2 main issues , which spoiled our july 4 th weekend family gathering

1. Checkin Experience : The checkin time was mandated at 3 PM , No one called us until 2 PM to give us our checkin code. We were on the road with my 2 elderly parents so I was I was trying to make sure that we can get in atleast at the checkin time if not early , so that they can use the rest room and rest before our evening outing. No one bothered to call me to give me heads up about delay in receiving the code. We kept leaving messages and they called us back that it will be few minutes , sounded like delaying tactics. We reached the cabin at 3 PM sharp and still no code. We waited outside the cabin for about 45 minutes before they gave us a entry code. Once we entered the cabin we found that the house keeping still working to make the bed rooms and restock towels . So we sat in the living room for another 30 minutes while they were restocking and making beds.

2. We planned Bar BQ on July 4 th and brought marinated meat with us , however when we attempted to start the grill it barely gave any flame, so we called the company and they told us that it will be 1 hour before any one can come, we waited for 1 hr and then called back and were told that someone on its way , finally a guy showed up after 2 hours and tried to fix the grill but could not , so our July 4 th Bar B Q plan went down the drain.

Despited 2 major issues , no one really bothered to call . I requested the company that I want to talk to the manager to express my concerns , they said someone will call , but no one did till today.

I would have been better off staying in a hotel for half of what I paid and with better service

The stay was not the amount of money they charged and I deserve a refund

Fasadiq S. on 07/07/2015

We are very sorry to hear of your disappointment with your stay. In all fairness, we do send several emails prior to your arrival advising you that 3 p.m. is our "target" check in time and that during our busy season, it may be a little later. We allow our guests the use of remote access to the cabins and you unlocked your door at 3:25. I do apologize that housekeeping had to still put linens in the cabin after your arrival, but this is why there was a delay in us issuing you the door code. We allowed you in because you told us you were waiting at the cabin and we wanted to ensure you were as comfortable as possible. Also, we call every one of our guests after their first night with us and you reported to us on the morning of July 4 that you were all doing great! Our normal response time to maintenance issues is less than 1 hour, but since you experienced a problem with your grill on a busy Holiday weekend, our response time was delayed bit. Maintenance had to clean the gas line on your grill and had it repaired in under 2 hours. We appreciate your feedback and hope your next experience is much better.

Response from Elk Springs Resort Cabin Rentals on 07/10/2015
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unforgettable

It was amazing. Very clean and cozy, everything was working just right and didnt have any problems or complaints at all

None Given on 11/25/2015

We appreciate your business and wonderful 5 star review, Adrain. We hope you will consider booking with Elk Springs Resort during your next visit to The Great Smoky Mountains. Please take advantage of your 10% repeat guest discount at the time of your next booking!

Response from Elk Springs Resort Cabin Rentals on 06/14/2017
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family vacation

We enjoyed a wonderful week staying in our cabin. It was spacious enough for our whole family. The outdoor hot tub was a favorite but had a hard time maintaining heat. The kitchen was well supplied but didn't have hot pads, dish scraper or a crock pot. The bedrooms were spacious and comfortable but an area rug on the wood floors would have been nice to buffer noise between bedrooms. It was smart to have a keyless entry system and eliminate keys. There is a theater room in the basement but is not connected to the satellite system...DVD viewing only.

None Given on 11/09/2015

Thank you for your review, Lisa. We do hope you will visit Elk Springs again in the near future. Please keep in mind, as a repeat guest you will receive 10% off all future bookings.

Response from Elk Springs Resort Cabin Rentals on 06/21/2017
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smokey trip

good

Shri Nath G. on 09/30/2015

Thank you for the review Shri. We are pleased that you enjoyed your trip to the Smoky Mountains and hope you will come back again soon.

Response from Elk Springs Resort Cabin Rentals on 10/06/2015
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mountain magic

We have rented with Elks Spring for about 4 years now and this cabin was not as clean as the cabin we rented in the past and the location was not as good. The outside of the cabin needed some cleaning along with the deck needed some work. Rocking chairs need some work, too. This was a bigger cabin so that was why we rented it but not sure if we will rent it again in the future.

Jerry S. on 07/03/2012
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None Given on 07/09/2012
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three days wasn't enough

Loved it, Loved it, Loved it. Peaceful, Peaceful, Peaceful. This was the first vacation that I was well rested after I left. The 12 hr drive didn't matter.

Estherlena B. on 07/18/2012
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a true blessing

Everything was great like always! The only suggestion would be that the tv's in the bedrooms be upgraded to flat screens. Also we could not get the fireplace to come on. My husband stated it might have already been turned off for the season. Other than those issues we had a wonderful stay and we are already looking forward to our next stay!

Dawn R. on 04/17/2012
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great get away!!!!!!!!!!!!!!!!!!!!

I have been to Gatlinburg before and always stayed in the mountains. This was the first time I was not in the mountains and did not think I would enjoy it. It was wounderful, I am trying to get some friends together so we can come back.

Susan E. on 05/23/2012
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family trip

Best experience ever.

None Given on 08/27/2012
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None Given on 09/03/2012
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wonderful!

The cabin was beautiful and so clean!

Meghan K. on 08/12/2012
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lovely vaccation in elk springs mountain magic

Had really wonderfull time in the cabin and pleased with the amenities provided in the cabin

Krithika M. on 06/05/2012
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good place for a vacation

Good Location, close to all major attractions.

Natasha V. on 07/05/2012
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mountain magic

Fabulous, as usual. Can't wait to visit again.

Margaret B. on 07/23/2012
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glad we stayed here!

My wife to daughters (ages 18 and 20) stayed at Mountain Magic for 4 nights. The cabin was ready earlier than promised and it was spotless. The beds were very comfortable and surprisingly so were the pillows, although we brought our own to be safe. There was no mobile phone service in the cabin, so the no charge for using the land line was a big plus so that my daughters could talk to their boyfriends in the evenings. The wireless internet work great and the big screen w/surround sound was like being in your own private theater. It was convenient to the grocery store and close enough to Gatlinburg to be downtown in minutes, but far enough away to not be bothered. The view was nothing to write home about - just trees and other cabins, but otherwise it was a great stay. Check in/out was the easiest thing you can imagine. Directions were a snap. Thanks for making our staff fantastic.

Douglas P. on 08/06/2012
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mountain magic--size matters

The cabin made for a wonderful family vacation place. But this cabin is better suited for a family of six people or less. We had nine. The dining room could only seat six comfortably and the bar in the kitchen wasn't built to eat at. But the pool table, hot tub and the cabin itself helped to make up for the dining issue.

None Given on 01/03/2013
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magnificent mountain escape!

We had the best time and only wish we could have stayed longer. Hands down, our Mountain Magic cabin was TOP NOTCH and we look forward to staying in it again!! Everything was seriously perfect. The view, the amenities, the lay-out, the location, the service, etc. We were thoroughly please. Thanks, Elk Cabins!

Audrey F. on 10/16/2012
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best vacation ever

When we arrived at the cabin, we were surprised at what we saw. The cabin was even more beautiful than the pictures showed. We had a blast there. The cabin was so big and just gorgeous. We ended up inviting my parents and brother and his girlfriend to join us. They also loved it. The cabin was so clean and completely furnished. We only had to bring our clothes and food. The cabin had everything else. We will definitely be coming back...actually, we are already planning a big family vacation at one of the Elk Springs Cabins for Christmas.

None Given on 10/03/2012
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relaxed and comfortable vacation !

It was very easy to book this cabin. I was sent numerous emails concerning check-in and accommodations . The cabin was ready before the check-in time. We had a great time here!

Alice T. on 07/23/2013
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stay for a weekend

I think the overall design of the property was not great.
1. All three bedrooms are stacked on each other and rooms were so loud even if someone tried to walk very slow. Sounds travels real bad across all the bedrooms.

2. I think having a open toilet with no door is a bad idea. Smeel travels however hard you try ;)

None Given on 10/30/2012
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great location.. awesome cabin

Great Cabin. The big screen is for movies only. Needs to be networked with cable service. Very close to Gatlinburg. Will definitely stay here again.

Ben M. on 01/02/2013
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great stay in december

We had a great time at the magic mountain cabin! It was even better than the pictures showed and had everything we could need to entertain us for a week! We didn't have a view but we knew that going in, and downtown gatlinburg was just a few minutes away! Everything was perfect and we will definitely come back to elk springs resorts!

Shannon B. on 01/06/2013
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peaceful place

Very relaxing time. Can't wait to go again!

Holly T. on 04/13/2013
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elk springs resort properties top notch

We stayed in two Elk Springs Resort properties, and both were outstanding. Great location, well maintained, great staff and consistent quality. I highly recommend any facility they manage.

David A. on 07/29/2013
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ejb vacation

thank you for your service

Ed B. on 07/17/2013
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mountain magic cabin

We stayed at the Mountain Magic cabin. It was nice and we had a great time. Cabin was nice, true to pictures, and roomy. My only complaints would be the following: We had reserved the cabin for 12. We arrived very late and only had sheets, linens and towels for 6 of us. It was not easy to get a hold of management for questions. We always had to leave a message for a call back, which sometimes took a while. My other complaint would be that the sofa bed mattresses were terrible! Not that I expected complete comfort but the kids couldn't event sleep on them! We had to fold them back into the couch and they just slept there. Another complaint was we only had enough toilet paper for 1 day? I would think that as much as we paid for this cabin toilet paper would have been more plentiful. I would say that stating this cabin sleeps 12 is a stretch, bring air mattresses! Other than those complaints we had a great time. The kids loved the pool table, big TV and hot tub. Gatlenberg is awesome!

Carol Q. on 06/24/2013
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good, except for ants

Our stay was good except for the bathroom in the bottom bedroom was infested with little ants. I didn't use the shower cause they were all on the shower curtain and bath tub walls, and I wasn't going to try to kill them all and then feel comfortable that one wouldn't fall on me while I was using the facility.

Valerie L. on 07/17/2013
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magic mountain misses the magic spell.

Cabin was ok except for The upstairs beds were not tightened together (ie. headboard, bed frame, etc.) hence it was extremely loud if anyone moved into or out of the bed. The theatre could of been great, but you have composite (AV) connection for the video that doesn't work. The projector is capable of 720p/1080i and it's dumbed down. If I had the time while I was there, I would of purchased and installed either an HDMI, DVI, or component cables to get the most out of the projector. Finally - there was a broom but no dust pan, we had to get creative to pick up the dirt. We like to keep things clean while we are staying in a place. The cabin was pretty, but it was pricey for the value we received. The grill did come in handy.

None Given on 06/27/2013
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great stay at mountain magic

Had a very comfortable experience at the Mountain Magic cabin with our family of six adults, teens and tweens!
Clean, organized and fully stocked with necessary supplies, and convenient to Gatlinburg and surrounding activities...we will come again and use Elk Springs Resort.

Kenneth L. on 08/12/2013
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had a good time in gatlinburg.

The cabin was very nice, next time I will get one not so close to each other.

John B. on 09/30/2013
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great vacation get away

Easy to find; convenient to downtown Gatlinburg; enjoyed the large dvd movie screen every night. I would recommend this cabin to friends and family.

None Given on 08/06/2013
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trip

Relaxing and comfortable!

Michele G. on 01/09/2014
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love elk springs!

We've stayed with friends in other cabins here. Mountain Magic was nice for our bigger group this time.

None Given on 07/19/2013
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definitely pleased!!!!

When we arrived to the cabin we were in awe of how much better the cabin looked in person! There were six people in our group (all couples), so each pair were in a bedroom on the three levels within the cabin. I'm very particular when it comes to the cleanliness of bathrooms and I was very impressed with how put together they were. The kitchen was well equipped with all the necessary pots, pans and other cooking ware that would be needed during out stay. The downstairs area provided great entertainment for everyone in the evening with the pool table, hot tub and movie theater area. In the event that you plan to utilize the movie projector, make sure to bring DVD movie formats (no cable/tv is connected to the projector). In the daytime, we traveled to Gatlinburg, which was about a 10 minute car ride to the Parkway strip and to restaurants, so the cabin is close enough but not in the hustle and bustle of downtown. Overall, I would HIGHLY recommend the Elk Springs Resort and we will definitely consider this resort for our future stays in Gatlinburg.

Shereese B. on 10/10/2013
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great experience

The stay at the cabin went well. The location is very convenient because it is close to the market and many other locations.

None Given on 01/23/2014
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very satisfied

Fun!

Kaitlyn S. on 12/03/2013
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awesome

It was awesome experience staying together with family. Enjoyed every day . Home theatre didn't work good

Latha P. on 09/18/2013
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mountain magic a nice place in gatlinburg

We recently stayed at Mountain Magic. It was a last minuuute booking and the rental company was very easy to deal with and the rate was good for the 4 nights we were there. There was plenty of room for the 5 adults that stayed in the cabin. We rented movies from the Red Box that was in front of the grorcery store and enjoyed the home theater in the cabin. Like other people that have left reviews, the furniture needs to be updated. The beds were very hard and uncomfortable. We went to Walmart and purchased foam mattress toppers and put on the beds that helped some. The sofa in the main living room was "broken", for lack of a better word. It felt like sitting on the floor and had no support in the seats. Also, you could hear every movement of the people on the floor above you. At night it was difficult to sleep, between the hardness of the mattress and the squecking of the floor above. But, over all it was very clean and a nice cabin for a last minute stay.

Lisa G. on 11/28/2013
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right resort, wrong cabin

Let me start by saying, we are not vacation complainers. This was our second trip to Elk Springs Resort because the first trip was so great. This trip ;however, was not as great. We stayed in Mountain Magic & this was the wrong cabin for us. The acoustics in this cabin are terrible. We stayed on the mid level & could hear absolutely everything that happened in the bedroom above us, only magnified. There is no insulation between floors, so every single move was heard. The beds on the top floor have wheels & the mattresses are VERY squeaky so we could hear every single time someone walked, sneezed, talked, rolled over, etc. Very little sleep to be had on this trip. Also, the mid level bedroom had no door to the toilet, so no bathroom privacy. I would definitely not recommend this cabin to anyone. The resort is nice & like I said before, other cabins are enjoyable. This is just recommended to anyone who would like a good night's rest on their vacation.

Katie S. on 01/30/2014
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relaxing fun beautiful

Great experience!!!! Cabin was better then expected. Great location

Brenton R. on 02/24/2014
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the cabin is really nice!!!

All of my friends and I had a great time there. We would go there again.

None Given on 03/11/2014